Automation: Rise of the machines

Machines - in recent decades in the form of computers - have been changing employment and creating and eliminating jobs since the dawn of the Industrial Revolution. The pace of that change is relentless and accelerating, and many senior staff in the insurance industry will have seen its impact over the years as secretaries and the once ubiquitous clerks have disappeared.

A study placed underwriters near the top of a list of jobs most at risk of being phased out in favour of automated systems. But how real is the prospect of underwriters being replaced by machines, and should it be welcomed or feared?

Download Post's article to find out.