The Data Security or Data Protection Officer is an increasingly vital role within the insurance sector, especially following the implementation of GDPR. This short guide highlights how Optal’s Virtual Account Numbers (VANs) can be used by insurers to mitigate the risks of a data breach occurring.
Claims directors at insurance companies may find themselves presented with numerous challenges when it comes to making B2B payments related to claims. This short guide highlights how Optal’s Virtual Account Numbers (VANs) offer a solution to the challenges faced by senior claims professionals.
Insurers spend millions of pounds every year with garages on vehicle repairs. This short guide highlights how Optal’s Virtual Account Numbers (VANs) can be used by insurers to pay any suppliers and help ensure that the repair process runs smoothly.
The expectation of a positive customer experience within motor insurance is never higher than when it comes to claims. This spotlight looks at how following best practice in replacement vehicle hire can add value to the motor claims process and improve customer experience.
Digital change is sweeping through the entire insurance industry, with the claims payment process also ripe for a digital overhaul. This report sheds light on the opportunities presented by digital transformation in the claims payment space.
Anyone dealing with serious flood damage will come into contact with a loss adjuster. In this article, Mike Weatherhead, Director, Head of Technical Best Practice at Vericlaim, explains the work of loss adjusters and how all parties can get the most from the interaction.
Reason magazine reveals the seven exposures that could jeopardise your cargo and disrupt your supply chain, and how to develop a loss control programme.
The insurance industry may historically have been largely hidebound by legacy IT, but change is afoot. This article briefly outlines how digital change is gathering speed in the B2B payments space and how insurers can benefit by improving their claims processes.
Discover how FM Global helped Boston Generating shrink turbine replacement lead time from 18 months to 129 days, reducing lost revenues.
Insurance Post in association with Davies Group recently surveyed over 100 UK brokers to uncover how important claims are viewed within their businesses. This whitepaper sheds light on the research findings and highlights how brokers are playing a more proactive role in the claims process.