Read the findings of the FCA’s multi-occupancy buildings insurance broker remuneration review, its conclusions and next steps. One of the findings in the broker market was evidence of some high commission rates and poor practices which were not consistent with driving fair value to the customer.
Many brokers are choosing to outsource their motor claims process to free up valuable time. This content provides some top tips for brokers on how to outsource motor claims processes whilst retaining complete visibility and control over costs, quality of service and customer satisfaction.
With the effects of Covid, the war in Ukraine and Brexit rearing their heads, legal expenses insurance has moved into the spotlight. This content highlights the factors which are driving an increasingly litigious landscape and how legal expenses cover provides value in volatile times.
Looking through the claims telescope: Re-engineering the supply chain to build a customer-first process
Now is the time for insurers to properly support a supply chain and claims service built around meeting customer needs - rather than archaic processes. This content sheds light on the limitations of disjointed claims processes and how modern technology can help insurers deliver on customer service.
Supply chain issues have made headlines recently as backlogs at ports build up and in some cases large ships are turned away. This article highlights the supply chain problems which are holding back the UK’s economic recovery and why insurance is only part of the solution.
There were 11 million electric vehicles on the world’s roads in 2020 and that number is expected to rise to 145 million by 2030. This article highlights the challenges facing bodyshops and how repairers can keep pace with the growing demand for electric vehicles.
Today ESG is a powerful tool in the insurance industry, presenting both risks and opportunities for businesses. This collection of articles made up Insurance Post’s ESG Exchange 2022 which featured free-to-access webinars, blogs and interviews.
The aftermath of a road traffic accident can be difficult to navigate for businesses of all sizes. This content highlights the benefits of outsourcing this task to a specialist accident management service provider and some key considerations when choosing an accident management provider.
Why insurers and their supply chains must work together to successfully protect homes from the devastating impacts of flooding
To successfully protect homes from the devastating impacts of flooding and help mitigate its financial consequences, insurers and their supply chains must work together. This content highlights why the Build Back Better agenda demands improved supply chain co-ordination and cost control.
FNOL data is essential for controlling costs in the event of an accident. When it comes to collecting information following an incident, obtaining accurate details in a timely manner is key. This content highlights five reasons to outsource your FNOL process.