Claims
830 whitepapers and resources
Claims
The state of insurance fraud technology
The Coalition Against Insurance Fraud, in partnership with SAS, conducted its fourth study to better understand how insurers are using technology to detect and prevent fraud. This report sheds light on whether insurers are succeeding with anti-fraud technology, challenges faced and future plans.
Under the radar: Why scammers get away with corporate APP fraud
APP fraud is a trend that’s starting to worry businesses across the country. However, the truth is that scammers often get away with it by focusing on hijacking smaller payments to mid-tier suppliers. This article highlights why APP fraud scams often fly under the radar.
Realising the benefits of global programs
This article focuses on the benefits of global insurance programs for multinational clients. Topics covered include: aggregating individual country risk globally; supporting more effective enterprise risk management; providing risk managers with greater control over how claims are managed.
In-depth - Sport & leisure: Slips and trips
Slips and trips are the most common cause of workplace accidents, and frequently lead to public liability and employers’ liability claims. This article focuses on how brokers can help sports and leisure clients to minimise the risk of these common accidents.
Video: Defending against fraudulent claims
In this short video, Victoria Keating, claims relationship manager lead at Aviva discusses how her team work closely with customers to help ensure they can defend against spurious claims.
Why APP fraud could hit corporates hard
Authorised push payment (APP) fraud occurs when a fraudster tricks a consumer or business into making a payment to an account under their control. This article focuses on the emergence of APP fraud, why businesses are vulnerable and the steps they can take to mitigate the risks.
Water damage: An Aviva Risk Management Solutions guide for commercial clients
Water leaks can cause untold damage and disruption commercially – accounting for approximately a third of all claims by value. Produced by the Aviva Risk Management Solutions team, this guide to water damage provides advice on how to prevent and minimise the impact of water damage incidents.
Pushing back on payments fraud
One of the most common fraud vectors today and greatest vulnerabilities is push payments, with APP fraud losses totalling £354.3 million in 2018. This whitepaper sheds light on the emergence of APP fraud and how technology can counter the rising risk in push payments.
Video: Commercial contract mock mediation and trial
On Wednesday 9th October 2019 ARAG ran a commercial contract mock mediation and trial in association with 3PB Barristers and the Insurance Institute of Bristol. Part one of this video series provides a preview of the event and highlights three key points about mediation.
Video case study: Escape of water claims
In this video, Vanessa Millar, claims relationship manager at Aviva discusses how her team can support clients when it comes to escape of water claims by looking at claims MI data, and working closely with their risk prevention colleagues to implement strategies which help to avoid future losses.