Claims
864 whitepapers and resources
Claims
Driving efficiencies through better fraud detection: Shift Technology
To help insurers battle fraud, Guidewire Software has added Shift Technology to its partner community and existing contingent of fraud fighting superheroes. This article outlines how Shift Technology enables insurers to proactively detect claims fraud throughout all stages of the claims process.
Analyst note: Claims processing
To catch up to new competitors, traditional insurers must strengthen their claims value propositions and provide the essential support functions to impact the front-end customer experience. This report examines the essential steps to digitise and transform claims.
Motor Mouth podcast eight: The car is the star!
In this podcast, Insurance Post’s content director, Jonathan Swift and Lexis Nexis’ senior director of personal lines insurance, Martyn Mathews discuss the latest in car technology innovation and how the connected car of the future will provide reliable, real-time data for insurers to assess risk.
Essential steps to digitising and transforming your claims process
Managing claims content is a growing struggle for insurers. This best practice guide focuses on why it’s time for insurance companies to tame the content chaos in their claims processes and highlights five key considerations when determining the right content strategy for your claims department.
In-depth: What’s next for commercial fleet?
Enhanced safety features, the increased price of repairs and a drop in capacity have caused upheaval in the motor market. Produced by Insurance Age, this article focuses on how brokers can successfully navigate the changes and seize new opportunities within the commercial fleet space.
FOIL Update - Covid-19 developments
In response to the Covid-19 pandemic, FOIL joined together with APIL, MASS and SCIL to call upon the Lord Chief Justice to put in place specific measures to allow more flexibility in the court process. Download this two page update to find out more.
Infographic: An insurance claims handler's survival guide
With a dramatic rise in unstructured content such as video and images, traditional claims processes need modernising. This infographic highlights how claims handlers can adapt to manage the increasing quantity and variety of content associated with claims.
Provenance: A valuable tool to mitigate risk in fine art deals
Art experts, collectors and dealers usually rely on several methods to determine authenticity, and an important one is provenance, which is the history of a work’s ownership. Produced by AXA XL, this article highlights why provenance is a valuable tool to mitigate risk in fine art deals.
Commercial property insurance: A digital divide?
A split is appearing in commercial property insurance between providers using digitisation and data enrichment and those yet to adopt these technologies. This report assesses commercial property insurance providers’ appetite for digitisation in general and for the use of data enrichment.
Making the case for digital in claims
With insurers facing significant headwinds, claims leaders must make a strong business case for digital investment. Based on research conducted by Genpact, this content focuses on how claims leaders can leverage the full potential of advanced technologies and how they support claims priorities.