Claims
700 whitepapers and resources
Claims
VAN added value stories: Data security officer's story
The Data Security or Data Protection Officer is an increasingly vital role within the insurance sector, especially following the implementation of GDPR. This short guide highlights how Optal’s Virtual Account Numbers (VANs) can be used by insurers to mitigate the risks of a data breach occurring.
VAN added value stories: Garage repair owner's story
Insurers spend millions of pounds every year with garages on vehicle repairs. This short guide highlights how Optal’s Virtual Account Numbers (VANs) can be used by insurers to pay any suppliers and help ensure that the repair process runs smoothly.
VAN added value stories: Claims director/manager
Claims directors at insurance companies may find themselves presented with numerous challenges when it comes to making B2B payments related to claims. This short guide highlights how Optal’s Virtual Account Numbers (VANs) offer a solution to the challenges faced by senior claims professionals.
B2B payments: Time for insurers to turn a cost centre into a revenue stream
Like many organisations, insurers are getting a raw deal when it comes to B2B payments. This whitepaper looks at why inefficient B2B payment processes are holding back insurers from achieving profitability and why it’s time for the industry to turn a cost centre into a revenue stream.
Integrating telematics data to improve crash detection and optimise claims
Insurers have begun to adopt telematics via Usage-Based Insurance (UBI) programs and are now showing interest in learning about its value proposition beyond UBI. This article looks at how insurers can apply telematics data to detect motor vehicle crashes and optimise resulting claims.
VAN added value stories: Customer claims story
Making a claim can be a stressful time for an individual and it’s the insurer’s job to make the process as swift and painless as possible. This short guide highlights how Optal’s Virtual Account Numbers (VANs) can be used by insurers to speed up the claims process and increase customer satisfaction.
Finding and building loyalty in the motor insurance market
LexisNexis Risk Solutions commissioned a survey of 1,500 consumers to ask them about their motor insurance purchasing experiences. This report sheds light on the research findings and the opportunities available for insurers to use data to help identify, acquire or retain profitable motor customers.
Infographic: Personal motor - The future of contributory data
90% of personal motor insurers using contributory databases find them either very useful or extremely useful and feel contributory databases could be better used. Based on research conducted by LexisNexis, this infographic illustrates the views of personal motor insurers towards contributory data.
Is the US prepared to deal with the aftermath of increasingly severe storms?
This article sheds light on the findings from two recently published case studies on Hurricane Katrina and Superstorm Sandy, which quantified the recovery issues faced and how disaster recovery efforts can be improved after severe storms occur in the future.
Harnessing consumer data in the motor insurance market
When it’s time to buy motor insurance, consumers are shopping around more than ever before. Based on the results of LexisNexis Risk Solutions’ research, this infographic provides a snapshot of the key findings and the opportunities available for motor insurance providers to stand out from the pack.