Claims
760 whitepapers and resources
Claims
Why motor matters
It is no secret that austerity has had a significant impact on most people’s ability to get justice. This short article highlights how drivers are the latest group to be hit by legislation and how the Civil Liability Bill will impact all motorists.
How confused.com and iovation fight ghost broking
Ghost broking is what keeps insurance fraud managers up at night. In this webinar, Stephen Adams, fraud manager at Confused.com shares his organisation’s experience of using iovation’s device intelligence solution to fight fraud, prosecute fraud rings and protect its panel of insurers.
Infographic: Claims telematics is your only true defence against increasing claims costs
Based on using a CaaS (Claims as a Service) product offering, this infographic highlights: three ways telematics reduces claims costs; how new technology can directly benefit loss ratio improvements; eight ways insurers benefit by improving claims processes.
Claims as a Service: Your best defence against escalating claims costs
Learn about new claims-oriented services including the technology involved, the data and analysis available and the combined ratio improvements, cost savings and policyholder benefits possible.
Infographic: Why consumers mislead motor insurance providers
Two out of five consumers think it is acceptable to omit or adjust information given to motor insurance providers to get a better price. This infographic sheds light on consumer attitudes towards motor insurance fraud and what insurers can do to convince consumers to provide honest information.
White lies and misbehaviour: Why consumers mislead motor insurance providers
To understand motor insurance consumers’ attitudes towards misleading insurers, and to find out which groups of consumers are most likely to try to do this, LexisNexis Risk Solutions commissioned a survey of 1,500 UK consumers. This whitepaper provides analysis of the research findings.
Video: The implications of the Civil Liability Act
In this video, David Haynes, Underwriting & Marketing Director at ARAG UK, discusses the implications of the Civil Liability Act for motor accident victims, and how it will make motor legal expenses insurance more important than ever.
Case study: How Zurich leveraged telematics data to improve claims services for customers
Telematics is enabling insurers to realise extraordinary, deep cost savings and loss ratio improvements. This case study features a close look at how Zurich Insurance has pioneered a solution for its claims costs and customer experience using the latest in technology and telematics services.
Escape of water: Managing the indemnity spend
With domestic escape of water claims costs increasing year-on-year, Post, in conjunction with Acumen, invited industry experts to discuss how insurers can manage day-to-day EoW claims costs and what role technology can play in controlling leakage. This content provides a summary of the discussion.
Spotlight - Travel insurance: Making sure winter sports cover doesn't go downhill
This travel insurance in-depth focuses on the different covers available and how insurers can make sure winter sports enthusiasts have sufficient cover in place for the activities they are taking part in.