This whitepaper considers how technology such as intelligent automation is supporting a new drive for prioritising empathy in the claims process and overall customer journey.
The last few years have seen disruption within the home insurance market. As a result, rating using previous claims history has never been more important. This brief fact sheet lays out all the key aspects of the LexisNexis® Precision Claims for Home project.
In this five minute video, Vice President of Fraud & Security Intelligence Stu Bradley and Global Lead of Insurance Fraud Solutions David Hartley from SAS discuss the effects of Covid-19 on the insurance fraud landscape.