Claims

864 whitepapers and resources

Claims

Analyst note: Claims processing

To catch up to new competitors, traditional insurers must strengthen their claims value propositions and provide the essential support functions to impact the front-end customer experience. This report examines the essential steps to digitise and transform claims.

FOIL Update - Covid-19 developments

In response to the Covid-19 pandemic, FOIL joined together with APIL, MASS and SCIL to call upon the Lord Chief Justice to put in place specific measures to allow more flexibility in the court process. Download this two page update to find out more.

Commercial property insurance: A digital divide?

A split is appearing in commercial property insurance between providers using digitisation and data enrichment and those yet to adopt these technologies. This report assesses commercial property insurance providers’ appetite for digitisation in general and for the use of data enrichment.

Making the case for digital in claims

With insurers facing significant headwinds, claims leaders must make a strong business case for digital investment. Based on research conducted by Genpact, this content focuses on how claims leaders can leverage the full potential of advanced technologies and how they support claims priorities.