Latest Claims content
Why claims don’t get better with age
Some things get better with time – fine wine, cheese, whiskey – but not vehicle claims. In this article, Bill Brower, vice president of industry relations at Solera, explains why touchless claims could prevent the collateral damage caused by a claim failing to be quickly attended to.
Tackling the growing issue of fake insurance adverts
With more road traffic accident victims falling foul of scammers pretending to be insurers, this article explores what is being done to stop companies advertising false contact numbers on search engines to trick customers into filing insurance claims with fraudsters instead of their actual provider.
Video Q&A: Key trends that will shape the automotive and motor insurance sectors in 2025 and beyond
In this Q&A video, Europcar’s head of insurance sales James Roberts addresses the key trends that will shape the automotive and motor insurance sectors in 2025 and beyond. Topics covered include what good customer care looks like, ensuring a smooth EV transition and removing barriers to adoption.