Over the past 18 months, claims and fraud teams have encountered various challenges posed by remote working and rapidly changing operating conditions. This guide sheds light on the latest fraud trends and the smart detection tools available to help insurers stay one step ahead of fraudsters.
At Insurance Post’s recent roundtable discussion in association with PayPal, an expert panel discussed how personal lines insurers can improve quote conversion, retention and profitability. Download this article for a summary of the discussion and the key points raised.
Insurers are continually striving to improve the claims service they offer and increase the speed at which claims are resolved. Featuring input from Ageas, AXA and Zurich, this spotlight focuses on why automation is vital to this process and the importance of digital skills within claims teams.