794 whitepapers and resources


Analyst note: Claims processing

To catch up to new competitors, traditional insurers must strengthen their claims value propositions and provide the essential support functions to impact the front-end customer experience. This report examines the essential steps to digitise and transform claims.

Identity theft and identity fraud: A volume crime

This report focuses on five types of identity theft, eight tips to protect personal data from identity theft and how organisations can reap the benefits of an ID Verification service when on-boarding a new customer or verifying an existing customer’s details in order to combat fraud.

Warranty insurance fraud

Fraudulent warranty claims can account for up to 15% of overall warranty costs and can cause businesses to lose up to 5% of their annual revenue. This report sheds light on five key areas of warranty fraud and how organisations can minimise their exposure.