Claims
1016 whitepapers and resources
Claims
Five automated machine learning solutions for P&C insurance
AI and automated machine learning bring five new dynamics to P&C insurance operations that empower companies to pursue substantial improvements in loss and combined ratios. Read this eBook to learn about the five ways that P&C insurers are taking advantage of AI and automated machine learning.
Changing expectations of UK pet insurance customers
Verisk and OnePoll surveyed UK pet insurance customers to learn more about the market, what customers look for in policies, and what their attitudes are around coverage options for pets with pre-existing conditions. This report sheds light on the changing expectations of UK pet insurance customers.
Spotlight ADAS technology: Staying ahead of the curve
With the accelerating introduction of ADAS features, educating motor policyholders about changes to the repair process will help to improve the customer journey. This spotlight highlights how motor insurers can reap the benefits of ADAS by working in true partnership with their repair supply chain.
Connect the dots on claims management: How intelligent automation can transform claims to create a better-connected insurance enterprise
Claims processes form a matrix of touch points with differing demands and data requirements. This ebook looks at the ‘dots’ that form steps in the claims process, and how intelligent automation can connect them to create efficiencies, streamline processes and provide a better customer experience.
Spotlight ADAS technology: Educating policyholders on the repair process
By 2022 the European Union will make some advanced driver assistance systems mandatory for new cars. Based on the results of our recent ADAS survey, this spotlight focuses on how the market is preparing for this and how it is keeping up with the current ADAS equipped cars in the car park.
Defining property flood risk protection can help build flood resilience
Record-breaking flood events are becoming a fact of life, yet at present, there are almost 500,000 homes that have been given planning permission and are waiting to be built on a flood plain. This blog focuses on how defining property flood risk protection can help build flood resilience.
Issue brief: Straight through claims processing
Traditional approaches to claims handling are falling short due to manual processes, the ‘greying of the industry’ and customers demanding fast turnaround times. This content highlights why many insurers are looking to ‘straight through processing’ (STP) as a means to address these concerns.
Future focus 2030: Automation and connection
In this special ‘Future Edition’ of Post – in association with Verisk – we take an educated guess as to what might be happening a decade from now. To do this we pulled together six main topics: motor insurance; personal injury; property insurance; the London Market; climate change; and eco-systems.
The FloodFlash Commercial Risk Report 2021
Business in the Community estimates 40% of small businesses close for good after a catastrophic loss from flooding. This report provides an expert guide to commercial flood risk and the threat that flooding poses to businesses in Britain.
Issue brief: Claims leakage
Claims leakage is the difference between what an insurer actually spent to settle a claim and what they should have spent. This content highlights the main causes of claims leakage, areas where claims leakage is most likely to occur and how insurers can proactively address the early warning signs.