Claims
725 whitepapers and resources
Claims
Prevent insurance fraud while improving customer experience
In the insurance industry, user experience is paramount, yet this experience needs to be weighed against the realities of rising fraud. This industry brief highlights how insurers can meet the demands of catching fraudsters, authenticating good customers, and providing outstanding user experiences.
Case study: esure cuts call center fraud by 40% with iovation
The rise of digital applications for insurance policies has brought with it an increasing number of bad policies, with fraudsters turning to aggregators to solicit quotes and submit applications. This case study looks at how esure collaborated with iovation to combat omni-channel fraud.
The LV= Broker GI Fraud Team catch campervan fraudster!
Levi Loveridge pleaded guilty to policy fraud on 17th December 2018 at the Inner London Crown Court in relation to a series of fraudulent campervan claims. This article sheds light on how Loveridge was caught quickly thanks to hard work by the LV= Broker GI Fraud Team.
Case study: GoCompare.com facilitates early fraud reduction
This case study focuses on how GoCompare.com implemented iovation’s device recognition technology at point-of-quote to identify high-risk traffic, flag third party fraud, block misuse of its website, and increase partners’ confidence in the customers passed to them.
Case study: The AA Insurance prosecutes a ghost broking fraud ring
To find out why 83 new motor insurance policies were being cancelled as soon as they were opened, AA Insurance leveraged iovation’s fraud prevention service and insight from the Fraud Force Community to piece together a sophisticated ghost broking ring. Download this case study to find out more.
Full year review 2018 by Simon McGinn
In this end of year review, Simon McGinn takes a look back at the past 12 months, considering various hot topics and issues like Brexit, legislative changes and the ongoing matter of broker market consolidation. This feature also looks at 2019 and beyond.
Insurance reconciliation research
Out-dated and manually intensive collection and reconciliation systems have a stranglehold on the insurance sector, stopping companies from getting any satisfaction from the moving feast of payments. This whitepaper sheds light on how the industry is managing this financial merry-go-round.
The road ahead for autonomous vehicles
It's only a matter of time until the majority of vehicles on our roads have some autonomous capabilities. Before this can happen, there are a lot of issues that need to be worked out to ensure safety and protect road users. Download this article to find out more.
#metoo and tribunal changes could create perfect storm for Christmas party claims
The rise of the #metoo movement and the abolition of employment tribunal fees could combine to produce a sharp increase in sexual harassment claims in the wake of this year’s round of Christmas parties. This article highlights ARAG’s four point plan to avoid harassment claims arising.
Constructive conversations: Professional liability considerations when insuring modular construction
From healthcare to hospitality, many industries are embracing modular and prefabricated construction methods to potentially save time, reduce scheduling delays and improve overall quality. This article looks at the possible professional liability risks and the need for the right insurance.