Claims
456 whitepapers and resources
Claims
Five automated machine learning solutions for P&C insurance
AI and automated machine learning bring five new dynamics to P&C insurance operations that empower companies to pursue substantial improvements in loss and combined ratios. Read this eBook to learn about the five ways that P&C insurers are taking advantage of AI and automated machine learning.
Changing expectations of UK pet insurance customers
Verisk and OnePoll surveyed UK pet insurance customers to learn more about the market, what customers look for in policies, and what their attitudes are around coverage options for pets with pre-existing conditions. This report sheds light on the changing expectations of UK pet insurance customers.
Connect the dots on claims management: How intelligent automation can transform claims to create a better-connected insurance enterprise
Claims processes form a matrix of touch points with differing demands and data requirements. This ebook looks at the ‘dots’ that form steps in the claims process, and how intelligent automation can connect them to create efficiencies, streamline processes and provide a better customer experience.
Issue brief: Straight through claims processing
Traditional approaches to claims handling are falling short due to manual processes, the ‘greying of the industry’ and customers demanding fast turnaround times. This content highlights why many insurers are looking to ‘straight through processing’ (STP) as a means to address these concerns.
Issue brief: Claims leakage
Claims leakage is the difference between what an insurer actually spent to settle a claim and what they should have spent. This content highlights the main causes of claims leakage, areas where claims leakage is most likely to occur and how insurers can proactively address the early warning signs.
The importance of ATE insurance in a high-value clinical negligence case
In this video, Carol Maunder, a partner at Dutton Gregory Solicitors, discusses a high-value birth-injury claim and the vital role that having after-the-event insurance with ARAG plays in enabling access to justice.
How to improve claims management by creating better connections with intelligent automation
To transform the claims process from end-to-end, insurers need to consider how each step in the handling process could be connected more efficiently to move the claim towards settlement faster. This blog focuses on how insurers can improve claims management by leveraging intelligent automation.
Finding a new gear: Controlling motor claims costs through automation technology
In this webinar, an expert panel discuss the potential for motor insurers and brokers to adopt a greater use of automation and new technologies to enable a real time, end-to-end digital motor claims process, starting with electronic first notification of loss.
FOIL Update - Business interruption test cases
This FOIL Update focuses on the Supreme Court ruling that dismissed appeals against a High Court judgment on insurers paying out in Covid-related disruption on business interruption insurance policies.
Accelerating digital agility in insurance: Unlocking exceptional customer experiences with automation
Today’s insurance consumer wants smooth and convenient service, and only insurers who can deliver it will succeed in the 21st century. Designed for insurance leaders, this e-book explains how insurers can unlock the door to smarter automation and unleash higher return on experience.