Insurers spend millions of pounds every year with garages on vehicle repairs. This short guide highlights how Optal’s Virtual Account Numbers (VANs) can be used by insurers to pay any suppliers and help ensure that the repair process runs smoothly.
Claims directors at insurance companies may find themselves presented with numerous challenges when it comes to making B2B payments related to claims. This short guide highlights how Optal’s Virtual Account Numbers (VANs) offer a solution to the challenges faced by senior claims professionals.
Making a claim can be a stressful time for an individual and it’s the insurer’s job to make the process as swift and painless as possible. This short guide highlights how Optal’s Virtual Account Numbers (VANs) can be used by insurers to speed up the claims process and increase customer satisfaction.
This article sheds light on the findings from two recently published case studies on Hurricane Katrina and Superstorm Sandy, which quantified the recovery issues faced and how disaster recovery efforts can be improved after severe storms occur in the future.
Post, in association with MarkLogic, brought together representatives from the claims arena to address how digital processes can transform the way claims are handled. Download this article for a summary of the recent roundtable discussion and the key points raised.
In 2017, the United States experienced 16 weather and climate disasters, each with losses exceeding $1 billion. In this blog post, Guidewire’s Carrie Burns outlines how technology advancements are helping insurers to respond faster than ever to customers during and after natural disasters.
This short article focuses on three types of artificial intelligence that can be leveraged by insurance companies to analyse images in a STP environment in order to validate claims and check for fraud.
Damaged goods happen: goods stored in a warehouse get wet; designer clothing packed in a cargo container that’s damaged in transit are determined to be damaged at delivery; and so on. This article highlights the value of contingency planning and how companies can mitigate any impact.
As the UK healthcare insurance market continues to grow, so too does the risk of healthcare insurance fraud. Produced by CRIF, this report sheds light on the common types of healthcare fraud, typical frauds impacting the NHS, and recent fraud trends and cases in the UK.
This short paper summarises the principal legal risks facing the casualty and motor claims environment over the medium term. The challenges include the resetting of the personal injury discount rate, the effect of changes to EU motor insurance law and the ongoing evolution of vicarious liability.