Claims
532 whitepapers and resources
Claims
Dealing with lost or damaged luggage
Losing your luggage after a flight can be a stressful and disheartening experience, leaving you without your essentials and unsure of what to do next. Simon Roberts, Solicitor at ARAG Law, explores the steps you can take to address the situation and potentially recover your belongings.
Podcast: Driving successful claims digitalisation in insurance
Insurance claims digitisation is much more than implementing new technology - it’s delivering superior experiences for adjusters, agents, and policyholders. Listen to this podcast to find out how insurers can unlock the full potential of claims digitalisation.
The agile insurer: Why adaptability is the key to future-proofing life insurance
The life insurance landscape is evolving, and insurers must embrace agility, configurability, and automation to stay competitive. This whitepaper explores how life insurers can future-proof their operations by investing in innovative solutions today.
Infographic: UK pet insurance facts 2025
According to the latest ABI figures, 4.6 million pets are now insured in the UK with pet claims incurred totalling £1.23 billion in 2024. This infographic outlines the latest trends, opportunities and growth drivers for pet insurance.
There’s no such thing as a safe battery
Battery fires in UK bin lorries and waste sites have hit an ‘all-time high’, with over 1,200 incidents last year, a 71% rise from 700 in 2022. This article explores the reasons for the surge in battery fire claims and discusses why no battery can be considered “safe.”
Bad hair day: Your legal rights
What rights do you have if you don’t like your new hair style? Do you still have to pay if you didn’t get the look you desired? Grace Hughes from ARAG Law, has all the information you need to know about your rights and what you can do if your dream makeover turns into a nightmare.
The case of the missing millions: Understanding data quality in reinsurance
When it comes to reinsurance claims recovery, spreadsheets are filled with manual calculations, data is scattered across multiple systems, and millions in recoveries have vanished. This blog highlights the challenges associated with reinsurance data quality and a framework for modern solutions.
Understanding the dangers of working at height
Stuart Dickinson, senior underwriter at Square Pegs, examines why working at height injuries and associated medical costs are increasing in the UK and why greater heights do not mean more claims.
What is truly behind the uptick in travel insurance complaints?
This article argues why travel insurers who try to claim 99.993% of holidaymakers are happy with their products and services should reconsider the way they look at customer complaints.
Tackling the growing issue of fake insurance adverts
With more road traffic accident victims falling foul of scammers pretending to be insurers, this article explores what is being done to stop companies advertising false contact numbers on search engines to trick customers into filing insurance claims with fraudsters instead of their actual provider.