347 whitepapers and resources


Fixed recoverable costs in clinical negligence cases

Proposals to introduce fixed recoverable costs in lower value clinical negligence claims are intended to provide fairness for both claimants and defendants and reduce the cost of claims against the NHS for medical malpractice. In this video, ARAG’s Emma Wilson discusses the latest proposals.

Social inflation: A framework for action

Social inflation refers to an industry-wide rise in insurers’ claims costs over and above economic inflation. This white paper provides clarity to the concept and the trends which are distorting the market, before highlighting the work that is under way to help insurers understand their exposure.

Tough conversations with clients

When a broker arrives to discuss insurance renewals it can be sorely tempting to take the ‘easy road’ – try to minimise insurance expenditure and keep a happy client. This article highlights the pitfalls of taking the ‘easy road’ and why the industry should focus on the right claims outcomes.