Claims
533 whitepapers and resources
Claims
Holiday health: A guide to holiday illness claims
In 2025, over two million are expected to head overseas for the ‘Great Summer Getaway’. Anyone with a genuine claim to make to their insurer should familiarise themselves with what their travel policy covers and excludes. Chloe Jones, at ARAG Law, explains what holidaymakers need to know.
How to avoid valet parking pitfalls
Vehicle owners who’d booked a valet parking service can sometimes find their cars with hundreds of extra miles on the clock or even damaged. This article clarifies the legal position of valet companies and outlines how vehicle owners can make sure they don’t fall foul of bad valet parking practices.
Dealing with lost or damaged luggage
Losing your luggage after a flight can be a stressful and disheartening experience, leaving you without your essentials and unsure of what to do next. Simon Roberts, Solicitor at ARAG Law, explores the steps you can take to address the situation and potentially recover your belongings.
Podcast: Driving successful claims digitalisation in insurance
Insurance claims digitisation is much more than implementing new technology - it’s delivering superior experiences for adjusters, agents, and policyholders. Listen to this podcast to find out how insurers can unlock the full potential of claims digitalisation.
The agile insurer: Why adaptability is the key to future-proofing life insurance
The life insurance landscape is evolving, and insurers must embrace agility, configurability, and automation to stay competitive. This whitepaper explores how life insurers can future-proof their operations by investing in innovative solutions today.
Infographic: UK pet insurance facts 2025
According to the latest ABI figures, 4.6 million pets are now insured in the UK with pet claims incurred totalling £1.23 billion in 2024. This infographic outlines the latest trends, opportunities and growth drivers for pet insurance.
There’s no such thing as a safe battery
Battery fires in UK bin lorries and waste sites have hit an ‘all-time high’, with over 1,200 incidents last year, a 71% rise from 700 in 2022. This article explores the reasons for the surge in battery fire claims and discusses why no battery can be considered “safe.”
Bad hair day: Your legal rights
What rights do you have if you don’t like your new hair style? Do you still have to pay if you didn’t get the look you desired? Grace Hughes from ARAG Law, has all the information you need to know about your rights and what you can do if your dream makeover turns into a nightmare.
The case of the missing millions: Understanding data quality in reinsurance
When it comes to reinsurance claims recovery, spreadsheets are filled with manual calculations, data is scattered across multiple systems, and millions in recoveries have vanished. This blog highlights the challenges associated with reinsurance data quality and a framework for modern solutions.
Understanding the dangers of working at height
Stuart Dickinson, senior underwriter at Square Pegs, examines why working at height injuries and associated medical costs are increasing in the UK and why greater heights do not mean more claims.