Claims
296 whitepapers and resources
Claims
Great uncertainty following the pandemic but silver-linings highlighted in clinical negligence roundtable
The impact that the pandemic has had on clinical negligence cases and after-the-event insurance was the subject of the latest in ARAG’s Talk with the Experts series. This blog provides a brief summary of ARAG’s recent roundtable discussion and some of the key points raised.
IFB & SAS: Beating insurance fraud together - A path to smart fraud intelligence and investigations
IFB and SAS work in partnership to help bring the insurance industry together to share key data and intelligence management for a collective purpose: Tackle fraud and protect genuine customers from fraudsters. Watch this video to find out more.
Spotlight claims: Reducing the void between insurance and retail
Amazon’s recent announcement about its Insurance Accelerator is a stark warning for ‘Wizard of Oz’ claims. With efficiency and customer satisfaction likely to become the key battlegrounds for personal lines, this spotlight focuses on how to reduce the void between insurance and retail.
Webinar: Digital claims - the final frontier
Digital claims could be the last big hurrah for insurers as they strive to improve combined ratios and improve the customer journey. In this webinar, an expert panel discuss the factors which are reshaping the claims landscape and the benefits of embracing digital claims.
Must-see insurance software solutions in 2021
Many critical functions of the insurance industry including claims, billing and underwriting have become automated and highly reliant on software solutions. To help insurers sort through the seemingly endless possibilities, this blog sheds light on the leading insurance software solutions for 2021.
Spotlight: Where next for digital claims?
A recent survey carried out by Post in association with 360Globalnet found that the straight through processing of personal lines claims is still not a reality for most insurance customers. Based on feedback from frontline claims specialists, this spotlight provides analysis of the survey results.
Intelligent lead pricing: Helping counter SME underinsurance
For businesses, finding at the time of a claim that their policy will not pay out can be catastrophic. This content sheds light on why underinsurance among SMEs is a growing problem and how improving intelligent lead pricing can help SME obtain sufficient cover.
Five essentials for delivering a modern claims experience
Today’s policyholder expects a fast, frictionless and transparent claims experience. How can insurers proactively engage policyholders and optimise claims workflows? This content focuses on five essentials for delivering a modern claims experience.
15 years extending access to justice
Since we launched in 2006, ARAG has provided access to justice to hundreds of thousands of people who might not otherwise have been able to afford it. This blog reflects on developments over the past 15 years and ARAG’s growth in the legal expenses insurance market.
Connecting the dots: Leveraging insurance claims data to drive profitability
Insurers are sitting on a gold mine of claims data with the potential to improve combined ratios and lower policyholder attrition. This content highlights the importance of investing in the tools necessary to connect the dots between policy characteristics, exposure details and granular claims data.