Claims
282 whitepapers and resources
Claims
The effect of the Civil Liability Act on higher value claims
As the Civil Liability Bill proceeded through parliament during 2018, its two separate parts appeared to be aimed at completely different parts of the personal injury claims sector. This content highlights the effect of the Civil Liability Act on higher value claims.
In-depth: Changing claims
The nature of claims has changed during the pandemic. This claims in-depth investigates how the focus has shifted, what Covid could mean for employers’ liability and what risks businesses are facing going forward.
Managing indemnity spend on escape of water claims
According to the ABI, insurers are paying out an estimated £2.5 million every day for escape of water claims costs. In this webinar, an expert panel discuss how insurers can make use of smart technology to tackle rising EoW claims costs and improve the claims journey for policyholders.
Webinar: Claims as the catalyst for business-wide transformation
The importance of claims in the insurance customer experience has meant that it’s often a leader when it comes to introducing new technology. This webinar discusses how claims innovations can impact other areas within an insurance company and drive company-wide transformation.
Video: Claims reimagined
This video provides information on Guidewire’s vision for leveraging intelligent automation technologies to reimagine the claims process through touchless claims handling that dramatically reduces costs while optimising customer claims experiences.
Infographic: 2021 UK pet insurance facts
The UK pet insurance market has almost doubled over the past 12 months, with 7.7 million pets insured in 2021 compared with 4.3 million pets insured in 2020. This infographic provides a snapshot of the UK pet insurance market in 2021 and highlights key market trends.
View from the top: Opportunities for home claims transformation post-pandemic
In this video, Michael Porter from CoreLogic talks about new insurtech trends, lessons learned from the pandemic and opportunities for home claims transformation.
Becoming strategic with intelligent automation in insurance: How three insurance companies are achieving their transformation goals
What will the insurance industry look like in ten years and what role will intelligent automation play? This whitepaper sheds light on how the world of insurance is expected to change by 2030 and three areas insurers need to focus on today in order to future-proof their business models.
The whiplash reforms - What does it mean for the broker market?
This whitepaper will help guide brokers through the whiplash reforms, explore what they mean to the broker sector and inform brokers on how they can successfully navigate the pitfalls they present.
Claims spotlight: How a bespoke service can ensure a better experience for customers
In taking a ‘listen, solve and deliver’ approach, insurance claims specialists can gain a deep understanding of the client and that means their policy wordings, what in-house resources they have and also, importantly, their philosophy. Download this claims spotlight to find out more.