Record-low volumes of new insurance shoppers, price competition among insurers, and emerging InsurTech disruptors have forced insurers into aggressive customer courtship mode. With customers at the center of P&C insurance innovation, this article focuses on three compelling innovation stories.
This In-depth feature studies the impact of advanced driver assistance systems on the cost of motor claims and the number of catastrophic personal injuries, before highlighting how brokers can assist customers during the claims process.
A survey of 1,500 motor insurance buyers reveals how customers perceive insurance premiums and what could improve the disconnect between price and perceptions. This infographic illustrates consumer attitudes and how motor insurance providers can develop stronger relationships with their customers.
Curing consumer scepticism with technology and education: Why motor insurance providers must make better use of data to demonstrate value and reward loyalty
This research report demonstrates that there are opportunities for motor insurance providers to safeguard and grow market share by using technology to improve pricing accuracy and competitiveness; and to appeal to consumers’ expectations that any loyalty they show to a provider should be recognised.
Managing and mitigating the risks associated with intangible assets is complicated by the fact that they, by definition, are indistinct. This article looks at the advantages of captives over traditional risk transfer solutions covering IP, data, brand and other intangible assets.
In this blog post, Alan O’Loughlin, head of analytics and statistical modelling at Lexis Nexis Risk Solutions, highlights how insurers can gain a strategic advantage over their competitors by maximising their data models to create more intelligible insights.
Unlike many who stumble into the insurance industry ‘by accident,’ Joe Moylan, Northeast Regional Underwriting Leader for AXA XL’s North America Property team set his sights on a career in insurance right from the start. Forty years on, he explains why he made the right career choice.
Making films and television shows is complex and there are a myriad of things that can go wrong. This article looks at how the UK insurance industry helps production companies to manage and transfer complex risks, with underwriters involved in the whole production process.
Traditionally, chief underwriting officers were called into underwriting situations to make decisions on the toughest risk, however a bigger part of the role today is keeping an eye on the big picture. In this Q&A, Nancy Bewlay, AXA XL’s CUO, Global Casualty sheds light on the role of a CUO in 2019.
Maintaining heritage buildings is a must to future proof the properties but can be costly. In this article we look at the key considerations, challenges and opportunities when completing maintenance.