Artificial intelligence is becoming ubiquitous across all functional areas of a business. However AI is also the most disruptive innovation of our lifetime. This content highlights the inherent risks and the benefits of adopting open source AI platforms for business transformation.
In many ways, the success of digital transformation initiatives in finance is mission critical for insurance CFOs. In this paper, we lay out a model step-by-step approach on how insurers can orchestrate a successful finance digital transformation journey.
IT modernisation can help organisations reduce the technical debt of their current infrastructure and free time and budget for strategic projects that support business innovation. Read this whitepaper to learn about key considerations for selecting vendors and solutions.
Cross-industry insights: How intelligent automation is freeing Co-operative Bank employees to connect with customers
The Co-operative Bank has been fostering trust with strong customer relationships for more than four generations. Download the full story to learn how the Co-Operative Bank used Blue Prism intelligent digital workers to quickly resolve the excess queue each day and improve customer service.
A recent survey carried out by Post in association with 360Globalnet found that the straight through processing of personal lines claims is still not a reality for most insurance customers. Based on feedback from frontline claims specialists, this spotlight provides analysis of the survey results.
Amazon’s recent announcement about its Insurance Accelerator is a stark warning for ‘Wizard of Oz’ claims. With efficiency and customer satisfaction likely to become the key battlegrounds for personal lines, this spotlight focuses on how to reduce the void between insurance and retail.
This content explores the expectations of consumers in motor insurance, including those in the gig economy, and whether on-demand insurance is a much better – and cheaper – option than traditional cover.
In a recent roundtable hosted by Blue Prism, a panel of global insurance leaders discussed the opportunities and challenges in using automation to transform and solve complex challenges within the industry. This blog provides some key insights from the session.
Insurers are considering fundamental questions about their businesses as they decide what applications to build and how to deploy them on the cloud. This spotlight focuses on the existential questions of digital innovation, the benefits of taking a modular approach and achieving cultural change.
Guidewire recently decided to check in with insurance industry contacts through a LinkedIn poll to see how they felt they were doing with enabling digital transformation. This blog highlights the poll results and why digital transformation continues to be a priority as we head into 2022.