Digital transformation
353 whitepapers and resources
Body cameras improve claims dispute times and pricing
Last year AXA started to provide body cameras free of charge to contractors in a move it claimed would enable broker clients to highlight best practice to its underwriters. This article looks at how body cameras can help decrease the length of claims disputes involving brokers.
SME insurance in transition: Adapting to a digital-first world
The SME commercial insurance market is at a tipping point, driven by rapid digital adoption, evolving customer demands, and the ongoing challenge of underinsurance. This whitepaper sheds light on the changing dynamics and how insurers can meet the needs of a fast-moving, digital savvy SME sector.
Five ways to empower commercial lines insurers to solve today's most pressing challenges
The commercial lines insurance industry stands at a pivotal crossroads, where unprecedented challenges meet boundless opportunities for innovation. This guide explores five key challenges facing the market and how commercial lines insurers can tackle them head on.
Revolutionising insurance: The imperative of data-driven decisions in a dynamic market
In today's rapidly evolving insurance landscape, the strategic adoption of data-driven decisions is imperative. This whitepaper explores how insurers can unlock the power of advanced analytics to mitigate risks, streamline operations and enhance customer satisfaction.
Webinar: Turn change into opportunity with a digital-first transformation strategy
With evolving regulation, changing customer needs and ongoing management of legacy systems, insurers face a dynamic landscape that demands agility and innovation. This webinar explores how insurers can turn these challenges into opportunities by taking a digital-first approach to transformation.
The tech winds of change: Insurance predictions for 2025
What’s in store for insurance and insurtech over the coming year? In this podcast, Sapiens’ Graham Gordon and Amanda Ingram kick off 2025 with their predictions for the year ahead. Topics covered include customer engagement, hyper-personalisation and AI strategies for insurers.
Best practices for insurance underwriting case management
Underwriting management is a delicate balance of speed and accuracy. This blog sheds light on four best practices to consider when addressing insurance underwriting process transformation and the key benefits of end-to-end underwriting systems with automation capabilities.
Verisk London 2024: Experience the possible
In the first in a series of videos recorded at the Verisk Insurance Conference in London, Insurance Post editor Emma Ann Hughes interviewed speakers and delegates about the transformative power of data, analytics, and artificial intelligence.
The future of embedded insurance: Integrating digital strategies
Embedded insurance is when insurance coverage is seamlessly integrated into the purchase of a product or service. This blog highlights how insurers can unlock the potential of embedded insurance to open up new distribution channels and opportunities for growth.
Blog: Brokers don’t need to fear artificial intelligence but should consider embracing its benefits
While exploring new technologies – from Gen AI to machine learning – might not be top of many brokers’ to-do lists, their benefits should not be understated. Open GI’s director of brokers and MGAs, Nick Giddings, explains how these tools could free them up to focus on servicing customers and growth.