Digital transformation
203 whitepapers and resources
AI at scale: Transforming insurance operations with Xtrakto.AI
Whole swathes of insurers’ business processes are ripe for reimagining. This content sheds light on how natural language processing (NLP) is proving its worth as the basis for data ingestion solutions that can arguably change the game for insurers and fundamentally transform insurance operations.
Learn how ERGO uses automation to manage regulatory requirements
In this Blue Prism customer story, ERGO Insurance reveals how they are saving over 2,000 hours per month on meeting regulatory deadlines for contract transfers when customers switch between brokers.
IFB & SAS: Beating insurance fraud together - A path to smart fraud intelligence and investigations
IFB and SAS work in partnership to help bring the insurance industry together to share key data and intelligence management for a collective purpose: Tackle fraud and protect genuine customers from fraudsters. Watch this video to find out more.
Five growth priorities for insurers
As insurers look to keep pace with change, we’ve seen the rise of the digital consumer and acceleration of digital agendas. This content sheds light on five growth priorities for insurers.
Report: Transforming general insurance
The Insurance Network and Guidewire conducted a survey and panel discussion to establish the major drivers setting technology strategy in UK general insurance and to identify current key challenges in digital transformation. This report provides a summary of the survey results and panel discussion.
Spotlight claims: Reducing the void between insurance and retail
Amazon’s recent announcement about its Insurance Accelerator is a stark warning for ‘Wizard of Oz’ claims. With efficiency and customer satisfaction likely to become the key battlegrounds for personal lines, this spotlight focuses on how to reduce the void between insurance and retail.
What should motor brokers be looking for in an accident repair partner?
In this video, Pete Thompson, director of product at Activate Group talks to Insurance Age about why motor brokers should be considering working with an accident repair business. Watch this video to find out more about the benefits for brokers and their motor customers.
Webinar: Digital claims - the final frontier
Digital claims could be the last big hurrah for insurers as they strive to improve combined ratios and improve the customer journey. In this webinar, an expert panel discuss the factors which are reshaping the claims landscape and the benefits of embracing digital claims.
Webinar: How can insurers rise to the challenge posed by digital disruptors?
Is it too difficult to imagine a world where the policyholder is front-and-centre of everything that an insurance company does? In this webinar, an expert panel discuss how insurance companies can become truly customer centric and rise to the challenge posed by digital disruptors.
The real difference between insurtechs and traditional insurers is culture, not technology
The pandemic has highlighted the digital divide between traditional insurance companies and their more agile insurtech counterparts. This article highlights why the real difference between insurtechs and traditional insurers is often culture, rather than technology.