Technology Trends
986 whitepapers and resources
Technology Trends
Commercial underwriting: Do you really know your customer?
The long-term success of an insurance company depends on a great many factors and one of the most important factors is ‘selection at the gate’. This e-book deals with the question of how automated risk assessment can play an important role in the commercial risk underwriting process.
Future focus 2030: The future of personal injury podcast - the pathway to reform
In this podcast, Jonathan Swift, content director, Insurance Post, Mark Hewitt, director, Verisk and Mark Strang, senior business developer at Verisk, discuss what the future could hold for personal injury between now and 2030.
What we can learn about insurance fraud: Reading Malcolm Gladwell’s talking to strangers
This content highlights why our human instinct to default to truth by giving individuals the benefit of the doubt can lead us to the wrong conclusions about insurance fraud and how automation can help claims teams overcome the limitations of human judgement.
Enabling the four stages of Covid-19 recovery with automation
As the insurance industry continues to tackle day-to-day operational challenges associated with Covid-19, some longer-term trends are starting to emerge. This webinar focuses on EXL's four stages of Covid-19 response and how automation will play a beneficial role in the “Future of Work”.
Lloyd's and the London market: Thought leadership report
With the launch of Blueprint One, Lloyd’s has demonstrated its commitment to an ambitious modernisation programme. Based on research conducted by Post and WNS, this report sheds light on how specialists view the proposed reforms and whether Covid-19 will jump start a London Market tech revolution.
Ovum decision matrix: Selecting a content services solution
Based on a series of features and functionality that provide differentiation between the leading solutions in the marketplace, this Ovum decision matrix provides guidance on selecting a content services solution. Vendors featured: Alfresco; Hyland; IBM; Microsoft; Nuxeo; OpenText and Oracle.
After lockdown, the future of autonomy
The increased use of automation is a trend that is likely to continue once lockdown restrictions are lifted and life gets back to “normal.” This article focuses on the risk management considerations and the shifting concept of liability from human to systems, technology or parts failure.
Optimising customer and employee experience in a world of remote work
In a new hybrid world of work, engagement and communication for employers, suppliers, employees and customers will be critical, to deliver the experience that all stakeholders will need. This content focuses on how businesses can optimise customer and employee experience in a world of remote work.
Insurance at risk: The search for safety in a changing world
As the insurance industry enters a new era, this whitepaper focuses on why insurers must move to a more proactive, customer-centric operating model to protect their policyholders and their own businesses in a post-Covid-19 reality.
Even if IT is from Mars and business is from Venus, they must work together to enable success with RPA
HFS, with support from Blue Prism, is showcasing real enterprise journeys with RPA. This report spotlights Old Mutual, an African financial services group, on its quest for improved operational efficiency using RPA.