From chatbots and IoT, to drones and AI, technology is having a profound impact on how insurers engage with customers and conduct their operations. In this video, an expert panel discuss how insurers can leverage new technology and a digital workforce to drive a more efficient, innovative business.
In this video, an expert panel discuss the key technologies which are reshaping claims operations and the barriers preventing wider adoption across the industry.
The customer journey from now to 2030: How can the insurance sector rebuild trust and engagement over the next decade
This video focuses on the forces shaping the insurance customer journey from now to 2030 and how insurance providers can rebuild trust and engagement over the next decade.
It could be argued that of all the aspects of an insurance business, the claims function is experiencing the biggest change. Watch this video to find out more about the specific technologies driving future claims operations and what this means for the customer claims journey.
In this video, AI Media Group CEO and co-founder Dr Nick Bradshaw talks to Christian van Leeuwen, CTO at FRISS about the latest trends in artificial intelligence for insurance.
Insurance has been on the cusp of major change for a number of years. In this video, an expert panel discuss the key factors pushing companies to adopt change, how technology underpins the major cultural shifts in insurance and how the industry can rebuild trust with the market.
As well as providing your workforce with the latest digital equipment, tools and solutions, it is important to ensure that your employees are ready with the knowledge to utilise them. Watch this video to find out how to build a digitally literate workforce ready for modern business.
For ships at sea, the costs of securing a new part or component can escalate rapidly. Could 3D printing help optimise the shipping industry's supply chain for spare parts? In this article, Jarek Klimczak, Marine Risk Engineer, Asia Pacific, AXA XL Risk Consulting, offers his views.
In this webinar, an expert panel discuss the potential for motor insurers and brokers to adopt a greater use of automation and new technologies to enable a real time, end-to-end digital motor claims process, starting with electronic first notification of loss.
A tour of the modern office: Is there a need for large scale office space in the post-Covid business world?
The change in where we work has happened overnight, with Covid-19 causing the mass migration of insurance staff away from traditional office environments and contact centres. In this video, an expert panel discuss whether the change is permanent and what the future holds for large scale offices.