Strategy
690 whitepapers and resources
Strategy
Five strategic benefits of hybrid cloud infrastructure for insurance
Today nearly every insurer uses the cloud in some way, though few are using cloud technology to its full potential. This content focuses on how insurers can realise the true potential of cloud technology and five key benefits of hybrid cloud infrastructure.
Transforming the way customers buy insurance over the phone
Leveraging value from InsurTech to drive innovation into transformation and ultimately competitive advantage in the current climate is a theme across the insurance industry akin to the Oklahoma Land Rush of 1889. This content provides advice to insurers on which areas to capitalise on first.
FinTech meets InsurTech: An unprecedented alliance in SME financial services
For the first time ever, banks and insurance companies will be able to empower their SME customers by providing them with an added-value joint proposition. Download this e-book to find out more about an unprecedented alliance in SME financial services - where FinTech meets InsurTech.
Six steps to simplifying service
The new generation of customer service technology can help to reduce complexity and make service feel easier - not only for your customers, but agents as well. Read this tip sheet to learn how to simplify service with six key steps.
The digital future of insurance is now
How can insurance brokers emerge from the Covid-19 crisis and thrive into the future? This content focuses on why brokers should invest in their digital future today in order to build stronger bonds with customers, equip employees with the tools they need to succeed and become more resilient.
Preparing for the next normal of work in insurance
This ebook explores what is next for the insurance workforce and what impact the accelerated use of intelligent automation and artificial intelligence will have on the industry.
Accelerating success in insurance
This eBook showcases how leading global insurers faced four of the sector’s top challenges to provide a compelling foundation for future-proof growth: customer expectation growth; operational resilience; insurance technology innovation; and core system complexity.
Preparing for the insurance customer of the future
Set against evolving customer needs and the digital marketplace is the changing nature of insurance products. This whitepaper focuses on how insurers and brokers can meet the digital challenge and prepare for the customer of the future.
First impressions last: How to balance human touch and technology with smarter onboarding
In this webinar, an expert panel discuss the importance of making a great first impression with new insurance customers. Find out how insurance providers can leverage digital technology to improve first contact with new customers and make the onboarding process as smooth and engaging as possible.
Dynamic discussion: The end of insurance as we know it
‘The end of insurance as we know it’ is an international bestselling book that explains why the industry is experiencing foundational changes that are unprecedented. Renowned author, Rob Galbraith and Duck Creek's CMO, Scott Fitzgerald discuss how insurance leaders can gain a competitive edge.