Strategy
1176 whitepapers and resources
Strategy
Webinar: Unlocking the small business opportunity
The SME insurance market is moving online and digital first. What’s the next move for insurers to stay competitive? Watch this webinar to find out how insurers can exceed SME customer expectations, personalise at scale and succeed in a crowded market.
Barriers remain for neurodivergent people in insurance
This article explores how despite the progress in recent years, the insurance industry still has work to do to understand what neurodiverse people have to offer and the accommodations they need to thrive in the workplace.
Davies’s Blunt argues if you can see it, you can be it
This article looks at how school outreach programmes are attracting diverse talent into the insurance sector but, to create an inclusive culture, the make-up of the highest levels within all insurance organisations needs to change.
Reflections from Insurtech Insights: AI dominates the conversation
If there was one dominant theme at Insurtech Insights, it was AI. AI has the potential to reshape insurance… but only if it’s implemented with clear, practical use cases. Stephen Richardson, regional sales manager, UKI & Benelux at Sapiens shares his reflections from Insurtech Insights.
How to axe insurance’s Old Boys’ Club
This article examines the insurance industry’s efforts to dismantle its Old Boys’ Club culture, highlighting initiatives to promote diversity in recruitment, while exploring the challenges that remain in creating a truly inclusive environment for all professionals.
Achieving truly intelligent automation: Key takeaways from Insurance Innovators Nordics
At the recent Insurance Innovators event in Copenhagen, industry experts got together to talk about how automation is shaking up workflows, making processes smoother, and improving customer experience. This blog provides some key takeaways from the event.
Webinar: Transforming ESG challenges into opportunities
The insurance sector has been under scrutiny to quantitatively assess, monitor, and disclose the ESG performance of commercial portfolios. However, acquiring ESG data for commercial clients remains a significant hurdle. Watch this webinar to learn how to transform ESG challenges into opportunities.
Strategies for a resilient mind
In a world that often glorifies constant busyness and productivity, mental health can sometimes take a backseat. In this article, ARAG’s partners at Vita Health Group delve into the importance of prioritising mental health and offer practical strategies for nurturing a resilient mind.
Innovating insurance with persona-based insights and tools
Insurers face growing pressure to deliver smarter, personalised, data-driven experiences to relevant personas including brokers, customers and employers. This blog highlights how insurers can leverage persona-based insights and tools to elevate customer satisfaction and maintain a competitive edge.
FCA is banging its head against a wall on fair value
Following yet another thematic review where the Financial Conduct Authority says firms are unable to show fair value, and are even breaching rules, this article considers how the regulator could tackle poor conduct and if a commission cap could be on the cards.