Video

194 whitepapers and resources

Insurance Hound's Video Channel brings you the latest news, insights and product innovations shaping the industry's future.

Insurtech Partnerships - Archipelago Insurance

In this video, Archipelago Insurance Co-founder and MD Richard Coleman talks about what it's like for an insurtech startup to work with ARAG and the various legal expenses and emergency assistance products provided to Archipelago's policyholders.

Video case study: Escape of water claims

In this video, Vanessa Millar, claims relationship manager at Aviva discusses how her team can support clients when it comes to escape of water claims by looking at claims MI data, and working closely with their risk prevention colleagues to implement strategies which help to avoid future losses.

Video: Embracing in-house capabilities

Watch this video to find out more about Aviva’s in-house capabilities when it comes to claims. From desk surveyors and engineers to key centres of excellence, the Aviva claims teams look to understand each and every customer so their claims service can suit their individual needs.

Video: Claims in the mid-market space

Mid-market sized clients often don’t have the same resource and infrastructures as the larger corporates do to be able to manage claims. Aviva’s Mid-Market claims relationship management team are there to fill that gap. Watch this video to find out more.

Video: Tailoring a claims proposition for your mid-market clients

Aviva’s dedicated mid-market claims relationship managers work with you to understand your client’s needs to tailor a claims proposition around them, focusing on reducing claims frequency, preventing future losses and mitigating against the unavoidable. Find out more from the team in this video.