This article focuses on the launch of Guidewire’s first P&C insurance customer relationship management applications for Salesforce Financial Services Cloud. The article explores the use of CRM in the P&C market and the implications for customer experience.
Widely used in Europe, cross laminated timber (CLT) is one of the newest and hottest topics and materials in American construction today. This article looks at the myths, risks and the value this product can deliver on a project.
An industry platform unifies three elements: software, services, and ecosystem. Given the remarkable pace of change in the property and casualty industry, this article highlights the five imperatives facing insurers that make an industry platform the right answer for the P&C industry.
Record-low volumes of new insurance shoppers, price competition among insurers, and emerging InsurTech disruptors have forced insurers into aggressive customer courtship mode. With customers at the center of P&C insurance innovation, this article focuses on three compelling innovation stories.
Unlike many who stumble into the insurance industry ‘by accident,’ Joe Moylan, Northeast Regional Underwriting Leader for AXA XL’s North America Property team set his sights on a career in insurance right from the start. Forty years on, he explains why he made the right career choice.
Maintaining heritage buildings is a must to future proof the properties but can be costly. In this article we look at the key considerations, challenges and opportunities when completing maintenance.
Constructive conversations: Professional liability considerations when insuring modular construction
From healthcare to hospitality, many industries are embracing modular and prefabricated construction methods to potentially save time, reduce scheduling delays and improve overall quality. This article looks at the possible professional liability risks and the need for the right insurance.
Lexis Nexis Risk Solutions’ recent survey revealed that commercial property insurance specialists recognise the potential for data to improve business processes. This infographic illustrates attitudes and perceptions of contributory databases and data enrichment.
How more open attitudes to data enrichment and contributory databases could boost profits for commercial property insurance providers
Research conducted by LexisNexis underlines the growing understanding within the insurance sector of the value that use of data enrichment techniques and contributory databases could offer commercial property insurance providers. Download this report for analysis of the research findings.
To understand the importance of value engagement and the current attitude of customers, Ovum, sponsored by SAP Hybris, has undertaken independent research interviewing more than 2,500 buyers of property and auto insurance in six countries. This report provides analysis of the research results.