Based on research conducted by Insurance Post and LexisNexis Risk Solutions, this spotlight looks at the forces shaping the motor insurance landscape. Topics covered include the changing behaviours of motor policyholders, the FCA policy statement and the future of motor insurance pricing practices.
In this video, Jonathan Swift, Content Director at Insurance Post interviews Scott Field, Head of International Product at Duck Creek Technologies to discuss how evergreen technologies are the path to improving innovation and enhancing customer satisfaction within the insurance market.
X-industry automation best practice series - Learn how Leeds Building Society built a new customer service in six days
Like insurance, building societies aren’t traditionally known for innovation. But Leeds Building Society is getting creative with intelligent automation and has been able to use it to quickly stand up new services needed as a result of Covid-19. Download this case study to find out more.