Having grown up in the digital age, the next generation of insurance customers will have very different expectations to previous generations. Based on the findings of our Personal Lines Survey, this report explores what the industry needs to do to future proof itself and meet these evolving needs.
Artificial Intelligence is coming of age, quickly moving from the pages of science fiction novels to customer interactions and back office operations of organisations. This paper explores the best practices of an AI orchestration to ensure humans and machines can work side-by-side as peers.
Even an untrained eye can spot basic signs of political risk. This article outlines three types of political risk exposure, whilst highlighting why political risk and credit insurance are important tools that facilitate foreign direct investment and global trade.