This guidance sets out our expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA.
These are exceptionally stressful times for anyone renting a property and it can really help to have all the relevant information in one place. This content provides information on the questions that are most often being asked by callers to ARAG’s legal advice line.
Recently, we have witnessed unprecedented and sweeping changes to society as a whole. Designed for landlords, this content focuses on the implications of the Coronavirus Act 2020, the requirements of the new law and the impact of the ‘pre-action protocol’ for social housing.
With Covid-19 amplifying the importance of supply chain resilience within the insurance value chain, this content highlights why insurance firms, including insurers and brokers need to exercise more control over third parties to enhance overall resilience.
The government recently produced a guidance document aimed at both landlords and tenants in the private and social rental sector, which focuses on the implications of the Coronavirus Act 2020. Featuring a link to the full guidance document, this article briefly outlines the scope of the guidance.
From the first touch point to the later ‘back book’ checks, financial institutions have to work hard to get regulations to work together with customer experience. This guide focuses on how organisations can use intelligent automation to strike a balance between compliance and customer experience.
It's getting harder to remain a captive. Income is down, CAT losses are up, and customers are demanding new forms of interaction which necessitate investments in digital technologies. This content looks at how captives can leverage specific digital technologies to address global challenges.
FOIL's Digest provides an overview of the latest legal issues impacting the insurance industry. Topics covered: whiplash reforms update; proposal for a draft Fatal Accidents Act 1976 (FAA) (Remedial) Order 2019; the Civil Justice Council and vulnerable witnesses; rehabilitation SFT Roundtable.
The government’s Civil Liability Act has created a world of pain for stakeholders, with unintended consequences from the reforms surfacing by the week. In this blog, Minster Law’s CEO Shirley Woolham asks how legal expenses insurance can help in the post-reform world.
Nearly one year on from the publication of the FCA’s final report for its Wholesale Insurance Broker Market Study, this in-depth feature looks at whether the market has addressed the regulator’s concerns and whether wholesalers are giving retail brokers a fair deal.