Increasing regulation is placing pressure on insurance organisations to change the way they do business. This short article highlights why there needs to be a cultural shift in the way the industry views regulatory reporting and why data should be at the forefront of this important change.
At the end of March, ARAG was proud to join like-minded businesses and other organisations that share a common goal in preserving access to justice in the UK as a founder member of ACSO, the Association of Consumer Support Organisations. Underwriting & Marketing Director David Haynes explains why.
It is no secret that austerity has had a significant impact on most people’s ability to get justice. This short article highlights how drivers are the latest group to be hit by legislation and how the Civil Liability Bill will impact all motorists.
In this video, David Haynes, Underwriting & Marketing Director at ARAG UK, discusses the implications of the Civil Liability Act for motor accident victims, and how it will make motor legal expenses insurance more important than ever.
Since the introduction of the Insurance Act there has been a ‘sea change’ in non-consumer policies, with the proposer now having almost complete control over the information provided to insurers. This article studies the application of the Insurance Act in relation to the duty of fair presentation.
Regulators are turning their attention to building the operational resilience of the UK financial system. This whitepaper looks at the likely implications of any future operational resilience regulation on the way an institution manages non-IT supported applications and processes.
Insurers are being called upon to embrace digital transformation in order to revolutionise claims handling and become customer-centric. This article highlights the benefits associated with automating the claims process and how insurers can overcome legacy system shackles to achieve transformation.
Relevant to businesses processing payments in the European Economic Area, PSD2 presents the challenge of balancing the Strong Customer Authentication requirements with a seamless buyer’s journey. This whitepaper focuses on how businesses can strike a balance between security and customer experience.
Section 108 of the Courts Reform (Scotland) Act 2014 provides that where counsel is instructed in a Sheriff Court action, the court must sanction the employment of counsel if the court considers, in all the circumstances of the case, that it is reasonable to do so. This article notes the key points.
As part of the programme of ongoing reform following Sheriff Principal Taylor’s Review of Expenses and Funding of Civil Litigation in Scotland, new rules will soon come into force regarding taxation of expenses in civil proceedings.