Regulation
357 whitepapers and resources
Regulation
Master insurance marketing under Consumer Duty
Consumer Duty has changed the insurance marketing landscape. The bar has been raised for how insurers engage with customers, measure success, and demonstrate value. This guide provides some top tips on how to maximise your marketing effectiveness while staying ahead of regulatory requirements.
Why old tech brings new risks
Insurers relying on outdated systems often struggle to introduce innovative products. As a result, they risk losing market share to competitors that can swiftly deploy new offerings. This blog highlights why old tech brings new risks and the key benefits of modernising core systems.
What you need to know during free wills month
Free wills month provides people with a valuable opportunity to protect assets and take control of their financial future. Grace Hughes at ARAG Law, answers the key questions surrounding wills, such as when a will can be contested or changed.
Five key drivers shaping the insurance industry in 2025
The insurance industry is undergoing significant transformation in 2025, shaped by rapid technological innovations, shifting customer expectations, and increasingly complex risks. This content sheds light on five critical focus areas which many insurers are prioritising in order to thrive.
A spring loaded with employer challenges
The government’s Spring Statement in March was never going to introduce sweeping changes to taxes or major new legislation. However, it is April that has seen the implementation of significant measures announced in last October’s budget or before. This blog highlights the implications for employers.
Is it time to ditch lithium ion batteries?
This article considers if government legislation to make lithium ion batteries safer is too little too late for electric vehicle insurers and whether providers’ appetites for covering such cars will only return when manufacturers switch to safer alternative charging devices.
Employment law update
The upcoming changes to employment law in the UK for 2025 are set to bring significant transformations to the workplace and have far-reaching consequences for businesses. John McGrath from ARAG Law summarises the key areas for change and possible consequences for businesses to look out for.
Ensuring essential insurance satisfies the consumer
After the FOS stated it expected to receive an uptick in complaints from consumers who opted for cheaper car premiums without realising the impact this would have on the level of cover, this article examines how the differences between standard and essential policies are communicated.
What insurers should know about the FCA’s anti-greenwashing rule
This article explains how the Financial Conduct Authority’s new anti-greenwashing rule will, in the long term, mitigate the risk of claims brought in the insurance sector so long as providers review their communications.
FCA is banging its head against a wall on fair value
Following yet another thematic review where the Financial Conduct Authority says firms are unable to show fair value, and are even breaching rules, this article considers how the regulator could tackle poor conduct and if a commission cap could be on the cards.