With a regulatory shakeup on the agenda for insurance firms, this content focuses on the regulatory objectives of the FCA and the PRA, before highlighting the steps insurers can take to effectively structure a resilience programme to align with the regulatory requirements.
This guidance sets out our expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA.
Nearly one year on from the publication of the FCA’s final report for its Wholesale Insurance Broker Market Study, this in-depth feature looks at whether the market has addressed the regulator’s concerns and whether wholesalers are giving retail brokers a fair deal.
Back in April, the CEOs of UK insurers, brokers, and other providers, received a letter from the Financial Conduct Authority telling them to address poor customer service. This blog highlights how technologies can help insurers to manage and enhance customer relationships.
Schemes have the potential to be a fantastic opportunity for brokers, however this outsourced world of insurers and brokers working together has strict regulation and compliance requirements. This article focuses on how brokers and insurers can navigate the complex world of scheme compliance.
The FCA’s interim report sets out concerns about how pricing in the home and motor insurance markets leads to consumers who do not switch or negotiate with their provider paying high prices for their insurance. This report also sets out some potential remedies to tackle concerns about pricing.
In this paper, we explore the role insurance has to play in financial inclusion, the importance of affordability checks to inform decisions and the new guidance provided by the FCA in regard to assessing creditworthiness in insurance.
As insurers innovate, those at the core of insurers’ pricing and underwriting strategies face a growing need to adapt. Post held a roundtable, in association with SAS, to examine what is driving innovation in pricing and what challenges those changes present.
Insurers are coming under increasing pressure to develop new ways of pricing. But, while data and technology hold the key, insurers face some significant challenges. This spotlight looks at the factors insurers need to address in order to achieve pricing improvements.
The dual pricing noose is slowly tightening around the insurance industry’s neck. Its laudable attempts to escape from the regulatory hangman seem increasingly futile as the pressure is mounting on the Financial Conduct Authority to take action. This article focuses on the implications for insurers.