To capitalise on new customer service and business models, leading brokers are undergoing digital transformation to better connect with customers, insurers and employees. Watch this webinar to learn about the benefits of becoming a digital business and discover the steps to digital transformation.
To understand the importance of value engagement and the current attitude of customers, Ovum, sponsored by SAP Hybris, has undertaken independent research interviewing more than 2,500 buyers of property and auto insurance in six countries. This report provides analysis of the research results.
With GDPR now in full effect, business must lay out a clear plan to progress from their current privacy level to the desired compliance level, a task requiring immediate attention. This guide focuses on the next steps businesses can take to ensure compliance and good data practices in the long run.
This article highlights why it’s important for organisations undertaking a subcontractor selection process to broaden their prequalification approach to include additional information – including a thorough check of your potential subcontractors’ references.
Smart building technology is transforming the way businesses operate, with sensors and trackers able to monitor everything from an escape of water to how employees move around the workspace. This article looks at how new innovations are making workplaces safer whilst changing the risk landscape.
How can brokers make use of the vast quantities of data available to them to drive growth and improve their offerings and service for clients? Rachel Gordon investigates.
This article highlights how new technologies and innovative approaches being introduced today in conjunction with a familiar set of tried and true best practices are proving to be effective in safeguarding a company’s physical assets.
More and more, e-trading is the preferred way insurance is transacted for brokers. It’s revolutionary, yet an everyday essential tool, and often taken for granted. This white paper explores the rise of e-trading, its impact on the industry and offers expert insight on what the future holds.
Just under half of all UK businesses experienced at least one cyber security breach or attack, according to the UK government’s 2017 Cyber Security Breaches Survey. This report sheds light on the nature of cyber threats in 2018 and how businesses can strengthen their cyber security shield.
The Data Security or Data Protection Officer is an increasingly vital role within the insurance sector, especially following the implementation of GDPR. This short guide highlights how Optal’s Virtual Account Numbers (VANs) can be used by insurers to mitigate the risks of a data breach occurring.