In this Q&A, Jeffrey Skelton, Managing Director, LexisNexis Risk Solutions, Insurance, Europe, discusses the current insurance industry landscape, how insurance has evolved over the past 12 months and the current challenges facing the industry, before sharing his predictions for 2021.
Business intelligence based on historical data can provide valuable insight but has limitations for predicting the future. Part three of this blog series highlights how predictive analytics can distinguish reliable versus unreliable data and what is required for the creation of predictive models.
What is technical debt and how does it impact insurance providers? This executive brief addresses the consequences of technical debt when it accumulates, how to address technical debt head-on and how SaaS can lower technical debt in a post-Covid world.
In 2021, insurers must focus on being both digitally-enabled and data-driven in order to remain competitive and succeed. This content focuses on how an end-to-end automated reconciliation solution can deliver significant cost reductions for insurers whilst making spreadsheets a thing of the past.
Accelerating digital agility in insurance: Unlocking exceptional customer experiences with automation
Today’s insurance consumer wants smooth and convenient service, and only insurers who can deliver it will succeed in the 21st century. Designed for insurance leaders, this e-book explains how insurers can unlock the door to smarter automation and unleash higher return on experience.
In this article, Hannah Thomas, Markel Law’s employment law solicitor, summarises the EU settlement immigration scheme in place for European Economic Area nationals, Swiss nationals and their family members who wish to continue living in the UK after 30 June 2021 and what it means for employers.
The old way of working has gone forever, and we are entering a new normal. Based on research produced by Blue Prism in association with CIONET, this report focuses on the contrast between work in the pre and post Covid era and the change imperatives facing the C-suite.
Predictive analytics holds tremendous potential to transform insurance operations, but data strategies need to be aligned with the requirements of actuaries and predictive modellers. Part two of this blog series focuses on the unique needs of predictive analytics with respect to data.
Claims are one of the few opportunities insurance carriers have to deliver a positive, impactful customer experience, build customer loyalty and collect valuable data to help improve operations. This article focuses on the benefits of embracing claims digital transformation.
In an attempt to deliver the ultimate customer experience, insurance leaders are investing in new technologies to automate and accelerate processes. This seven step checklist explains the critical tools of process-targeted automation, so you can invest wisely and drive maximum results.