Business Management

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Business Management - White papers related to Business Management

Orchestrating innovation

The convergence of cloud, open APIs, and digital has opened the door to the next wave of innovation in P&C insurance. This blog focuses on how the orchestration of customer and employee experiences across an ecosystem of solution partners is reshaping the world of insurance.

Price matters but customers deserve more

The price walking ban represents a turning point for the insurance industry. In this article, Vincent Belloc, vice president at PayPal UK discusses the opportunity for insurers to build customer loyalty and competitive advantage through a relentless focus on customer experience.

The end of dual pricing and what it means

Insurance Post and PayPal surveyed home and motor insurance specialists to explore the possible implications of the recent price-walking ban. This content highlights the key findings from the research, how consumer purchasing decisions could change and how the industry might adapt.