In today’s business landscape, the definition of diversity has been broadened to include diversity of talent and ideas, supply chain, geography and operations, and digital fluency. This content focuses on how insurance companies can embrace five vectors of diversity to drive growth and resilience.
This content highlights why our human instinct to default to truth by giving individuals the benefit of the doubt can lead us to the wrong conclusions about insurance fraud and how automation can help claims teams overcome the limitations of human judgement.
Societies have been grappling with the effects of the coronavirus on individuals and communities as well as the economic fall-out and financial consequences for organisations. This article explains how corporate social responsibility efforts have adapted to try to meet the changing circumstances.
As the insurance industry continues to tackle day-to-day operational challenges associated with Covid-19, some longer-term trends are starting to emerge. This webinar focuses on EXL's four stages of Covid-19 response and how automation will play a beneficial role in the “Future of Work”.
Less than 9% of workers in the U.S. construction industry are women, according to the National Association of Women in Construction (NAWIC). In this article, AXA XL’s Rose Hall sheds light on her own career path and highlights the opportunities that more women in construction can offer the industry.
A new survey of over 6,700 employees and business leaders found that RPA and automation are leading digital transformation in this new economic reality. This infographic highlights what the future of work looks like.
Since 1st July, it has been possible for employees to move to a flexible furloughing arrangement in which they can work under any part-time arrangement and be paid their normal wage for working hours. This article outlines the salient points of the next phase of the Coronavirus Job Retention Scheme.
This year decisions over granting holiday have the potential to create conflict and possibly legal issues, even in a normally harmonious workplace. This article briefly outlines the implications for employers and employees, including furloughed staff.
Health worries coupled with the stresses and strains of lockdown can have serious implications for mental health. This article highlights the importance of safeguarding employee mental health and how many businesses are finding innovative ways of looking after the mental wellbeing of staff.
Insurance is an industry based on personal relationships and face-to-face meetings, how has the sector adapted to the changes imposed during the coronavirus crisis? Download this article to find out more.