How will intelligent automation have an even bigger impact on the way businesses work and what’s the best way to prepare for what’s next? In this content, thought leaders share their insights and predictions for intelligent automation in 2022.
Based on the results of Post’s Best insurance employer survey, this report sheds light on how well insurance employers have managed their staff during the pandemic and which insurance providers achieved a five star rating. Topics covered: diversity; pay & benefits; senior management; mental health.
Post spoke to senior claims figures on the role of diversity and inclusion in supporting customers’ needs. This article highlights the importance of diversity and inclusion in claims and how insurers can reap the benefits.
Conversational AI adoption is accelerating across enterprises for its ability to offer immediate, relevant customer support. In this paper, we share the key questions companies should be asking about conversational AI, as well as advice on how to overcome many of its common challenges.
This video showcases three customers who have used a Blue Prism digital workforce to transform their business in risk and compliance, customer experience and operations. Learn how you can reimagine your insurance operations without losing your legacy.
In this innovation spotlight, Jeff Picozzi, global insurance lead, Red Hat, discusses why open culture cannot be simply a buzzword and why the insurance industry needs to embrace open source technology to innovate and meet customer demands.
To help you start inspiring your employees to take their performance to the next level, this blog provides six insurance agent incentive ideas, and some tips to help make implementing these measures as seamless as possible.
In part three of our operational excellence webinar, panellists from LV=, SCOR and Blue Prism discuss the merits of speed versus the human touch and whether you can have one without the other. Topics covered include how automation can be used in the field, telematics and the portability of data.
In part two of this webinar on driving operational excellence, panellists from LV=, SCOR and Blue Prism discuss what needs to be done in order to fully blend human and digital workforces. Topics covered include how employees feel about automation technology and the real barriers to transformation.
In this Blue Prism customer story, ERGO Insurance reveals how they are saving over 2,000 hours per month on meeting regulatory deadlines for contract transfers when customers switch between brokers.