When the pandemic hit, there were limited opportunities to consider the security impact of remote working. This blog discusses the importance of data and employee security moving forward and how intelligent automation can help.
Technology has changed the way we work – but by how much? Pega surveyed over 3,000 senior business leaders to find out. Download this report to learn how organisations are adapting for the future.
The skills that insurance firms need to succeed are changing quickly and the pandemic has highlighted a requirement for more digital and technical skills. This spotlight focuses on why using the apprenticeship levy to upskill people should be an essential part of any insurance firm’s strategy.
Despite “freedom day” being delayed for now, many companies have been putting the finishing touches to office moves or remodelling to ensure new workspaces are ready for employees to return. This blog highlights some of the key issues for employers to consider ahead of a return of the office.
A huge number of people will be heading back to the workplace at some stage this summer. This blog highlights why flexibility is key for organisations as they navigate the new normal, the implications for employees and some of the HR issues that may arise.
By building a diverse workforce that more accurately reflects an insurer’s customer base, it becomes easier to create relevant products and services. This spotlight highlights how insurers can combine the human touch with technology to provide solutions which are tailored to customers' needs.
The current furlough arrangement is set to come to an end on September 30. This article outlines how government support will taper over the summer months and why businesses need to keep meticulous and up to date records of furlough claims as well as any other business support funds.
As the vaccine programme accelerates and lockdown gradually starts to lift, many employers will be turning their attention to unfurloughing their workforce and/or encouraging their employees to return to the workplace. This article lays out the answers to the most common employer uncertainties.
It’s clear that Covid-19 has pushed organisations across the insurance industry to adopt new strategies and behaviours, some of which are likely to become the new normal. In this podcast, Rob Savitsky from Duck Creek chats with Jim Bramblet of Accenture about his experiences working from home.
In this blog, Mike Smart, Sales Director, Duck Creek Technologies, looks back at the effects of the pandemic, how working practices will alter, and the opportunities on the horizon for the insurance industry.