Automation

240 whitepapers and resources

How insurers are tentatively embracing AI

You don’t have to scratch too far beneath the surface to uncover how AI is already transforming the way the industry functions today. This article explores how insurers are using generative AI, while recognising the risks and preparing for the incoming regulation for this type of technology.

Generative AI regulation

It is no longer a question of whether generative AI will change the world, but how. This content highlights why the business community should take on the responsibility for helping develop appropriate guardrails and inputs on regulations to govern these technologies.

Why claims don’t get better with age

Some things get better with time – fine wine, cheese, whiskey – but not vehicle claims. In this article, Bill Brower, vice president of industry relations at Solera, explains why touchless claims could prevent the collateral damage caused by a claim failing to be quickly attended to.

Calculate your insurance claims automation maturity

Submitting a claim is often characterised as the critical “moment of truth” for insurers and their customers. Automation can help maximise human touch, streamline processes and improve the customer experience. Find out in two minutes how automated and competitive your claims process is.