Automation

126 whitepapers and resources

Be customer-centric in the moments that really matter

It’s time for insurers to look beyond the policy and get to know their customers better. This e-book sheds light on how insurers can leverage AI and advanced analytics to transform customer insights and meet customers’ needs across all stages of the customer lifetime journey.

The state of the conversational AI market

Conversational AI adoption is accelerating across enterprises for its ability to offer immediate, relevant customer support. In this paper, we share the key questions companies should be asking about conversational AI, as well as advice on how to overcome many of its common challenges.

Transforming legacy technology

In this webinar, Vicky Mills, Senior Manager, Solutions Consulting at Duck Creek Technologies, Tim Yorke, Chief Operating Officer, AXA Insurance and Jeremy Burgess, Owner, TINtech explore how to tackle legacy technology to enable efficiencies and improve the customer journey.