Business Management
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Business Management - White papers related to Business Management
The case for natural language processing and artificial intelligence within insurance
Natural language processing (NLP), a field of artificial intelligence (AI), is used to transform manual processes and analyse large volumes of unstructured data. This content focuses on how this technology can be a game changer for insurers.
How digital workers can complement human underwriters and enhance the customer experience
This content focuses on why many insurance companies are turning to intelligent automation to support existing underwriting functions and leverage the value of data. Download this article to discover how digital workers can complement human underwriters and enhance the customer experience.
Taming the uncertainty of ransomware risk
It’s easy to find ourselves doing much but achieving little when it comes to cyber perils. In this white paper, Guidewire Cyence advances both a new mindset and a practical means to tame ransomware risk uncertainty with an innovative approach.
Redefining diversity for growth and resilience in insurance
In today’s business landscape, the definition of diversity has been broadened to include diversity of talent and ideas, supply chain, geography and operations, and digital fluency. This content focuses on how insurance companies can embrace five vectors of diversity to drive growth and resilience.
What is HMRC's guidance for extended furlough?
On 10 November 2020, HMRC published full guidance on the extended Coronavirus Job Retention Scheme, also referred to as the Furlough Scheme, which has been extended to 31 March 2021. In this article, Hannah Thomas, Solicitor, Markel Law, highlights four key changes relevant to employers.
Risk convergence: How insurers can seize the initiative on privacy, cyber risk and operational resilience
The Covid-19 pandemic is reshaping the operational risk landscape and leaving insurance companies exposed to new challenges. In this webinar, an expert panel discuss how insurers can seize the initiative on privacy, cyber risk and operational resilience as an opportunity to be future-ready.
Transforming insurance operations using artificial intelligence
It’s estimated that a large global insurer can spend around 4-6 million hours annually on manual document handling. With the demand for AI-driven data ingestion solutions exploding, this content focuses on how insurers can unlock the true potential of AI-based technologies.
The strategic intelligent automation index: How boards are shaping future organisational models around a digital workforce
The digital workforce has come of age in 2020 during the Covid-19 pandemic. This report sheds light on Blue Prism’s analysis of annual reports issued by FTSE 350 companies and how boards are shaping future organisational models around a digital workforce.
Solving surges in customer enquiries for general insurers during critical events
This content focuses on how the Covid-19 pandemic has directly impacted call volumes for insurers and their ability to respond to customer enquiries, before highlighting the tools available to manage a surge of enquiries and optimise contact centres.
Future focus 2030: Insurance eco-systems
As part of a monthly series, Verisk and Insurance Post look into the future at how the insurance industry might change. This instalment focuses on the evolution of insurance eco-systems and the factors driving rapid change.