Water leaks can cause untold damage and disruption commercially – accounting for approximately a third of all claims by value. Produced by the Aviva Risk Management Solutions team, this guide to water damage provides advice on how to prevent and minimise the impact of water damage incidents.
In this video, Vanessa Millar, claims relationship manager at Aviva discusses how her team can support clients when it comes to escape of water claims by looking at claims MI data, and working closely with their risk prevention colleagues to implement strategies which help to avoid future losses.
Watch this video to find out more about Aviva’s in-house capabilities when it comes to claims. From desk surveyors and engineers to key centres of excellence, the Aviva claims teams look to understand each and every customer so their claims service can suit their individual needs.
For commercial property owners, getting “smarter” means more than integrating sophisticated technology into their buildings. There are also changing market dynamics to assimilate into their business models and evolving risks to understand and manage.
According to the property insurance research compiled by Post and Verisk, three out of four insurers in the UK have seen increases in the frequency and cost of escape of water claims in the past two years. This short article outlines the factors behind the rising tide in escape of water claims.
Four years ago, Battersea Arts Centre (BAC) suffered a major fire, destroying most of their precious 19th century Grand Hall. This video looks at the intricacies of such mid-market property claims and how BAC worked in partnership with Aviva throughout the life of the claim and rebuild process.
Property insurers continue to hang their success on the quality and use of data. In this article, Edward Murray looks at the benefits of using external data providers and why some peril risks have proven more popular in terms of being profiled at a more granular level than others.
With domestic escape of water claims costs increasing year-on-year, Post, in conjunction with Acumen, invited industry experts to discuss how insurers can manage day-to-day EoW claims costs and what role technology can play in controlling leakage. This content provides a summary of the discussion.
A new era of P&C claims management: Handling claims in an increasingly digital, analytic and flat world
The processing and payment of insurance claims is the moment of truth between property and casualty insurers and their customers. This whitepaper looks at the new technological tools and analytics capabilities available to P&C insurers which have the potential to transform their claims performance.
This report examines global developments in corporate insurance claims, highlighting the top causes of loss, and other trends. It also examines a number of industry-specific trends that will impact the claims landscape in future.