We are Duck Creek.
We give insurers a genuine path to the future with advanced technology grounded in decades of industry expertise, responsive to the unique challenges of each insurer, and shaped by the day-to-day of human behaviour.
We believe that technology should empower ingenuity, rather than replace it. Our solutions are inspired by scenarios, not screens, to accommodate variability and make room for creativity. We strive for outcomes that are immediately felt and need little explanation – where highly-customised environments flow seamlessly into how you think and work, and deep technical complexity is experienced as a moment of radical simplicity.
We are sustained by a persistent curiosity that isn’t afraid to challenge the norms of this industry – that believes the version for tomorrow needs not be tied to the legacy of today – and it is our job to get you there a little sooner.
We are in the business of technology, but we also know that technology is a means to a bigger, more hopeful purpose – to incubate the ideas that will make insurers faster, smarter and stronger; to enable people to realise their full potential; and to insurer the possible, today and tomorrow.
To make end-to-end touchless claims handling a reality, decisions typically made by humans should be complemented by artificial intelligence and analytics tools. Watch this webinar to learn more about the increasingly important roles of AI and predictive analytics in claims handling.
Webinar: New technology alone will not save you - changing mind-sets to take advantage of digital opportunities will
Insurance Post and Duck Creek Technologies hosted an interactive webinar, where an expert panel discussed the key areas insurers need to prioritise in order to take full advantage of digital opportunities and why removing the shackles of heritage systems alone is no longer enough to ensure success.
As digital adoption is now mainstream across generations and willingness to purchase insurance from BigTechs is increasing, the World Insurance Report 2020 explores the changing trust equation between insurers and customers, and how insurance companies can use hyper-personalisation to address it.
Artificial intelligence promises to transform the insurance industry, but implementing AI technologies to enable touchless claims still has its challenges. This eBook looks at the steps insurers can take to successfully implement AI and make end-to-end touchless claims handling a reality.
Insurance core system purchases are critical decisions that carriers must evaluate across several dimensions. This eBook addresses several key questions to ask, and things to look for, while assessing vendor capabilities from a SaaS standpoint.
There has been a proliferation of data created, driven by the increasingly omnichannel way in which customers interact with businesses. This content highlights the challenges insurers need to overcome in order to effectively leverage data and achieve a single customer view.
What does the future look like for ecosystems in insurance? Ellen Kay, UK Product Manager at Duck Creek Technologies Europe, shines the spotlight on how insurers benefit from an ecosystem approach to technology in this short but highly informative Vlog.
In this podcast, Abel Travis speaks with Bart Patrick, managing director Europe, at Duck Creek Technologies. Topics discussed include: on demand software as a service; driving out cost inefficiencies from core infrastructure; Liberty Mutual and Duck Creek Technologies partnership.
West Bend Mutual identified the need to transform its core systems in order to prepare for a digital future. This article highlights the challenges faced by West Bend during the initial transformation project and why the company decided to migrate to Duck Creek’s cloud-based OnDemand core solution.
This article focuses on imperatives for how to build for speed within insurance, how the latest policy administration systems can help insurers to differentiate their offerings, and how insurers can take advantage of analytics and business intelligence to gain a competitive advantage.