Technology
812 whitepapers and resources
Technology
Allianz Risk Barometer 2019
Based on input from over 2,400 risk management experts in over 80 countries, the eighth Allianz Risk Barometer sheds light on the most important corporate perils for the year ahead and beyond. Topics covered include: biggest threats to UK businesses; top ten global risks; top risks for SMEs.
Prevent insurance fraud while improving customer experience
In the insurance industry, user experience is paramount, yet this experience needs to be weighed against the realities of rising fraud. This industry brief highlights how insurers can meet the demands of catching fraudsters, authenticating good customers, and providing outstanding user experiences.
Case study: esure cuts call center fraud by 40% with iovation
The rise of digital applications for insurance policies has brought with it an increasing number of bad policies, with fraudsters turning to aggregators to solicit quotes and submit applications. This case study looks at how esure collaborated with iovation to combat omni-channel fraud.
Digital insurance Q&A: Leveraging customer journeys for better business results
Insurers need to engage, impress and innovate to stay relevant. Customer journeys are a tool that they can use to rethink and redesign - and achieve better business results. Here are the key takeaways from our webinar on Digital Insurance featuring Oliwia Berdak of Forrester Research.
Webinar: Digital insurance - Leveraging customer journeys for better business results
By watching this webinar you will learn: how customer journeys can become part of your design and delivery process; how you can begin your digitalisation effort; and the challenges in execution you need to be aware of.
Blog: High-stakes cyber security
As high-profile, large-scale data breaches hit the headlines more and more regularly, the question of ‘cyber trust’ is becoming a key concern for increasingly discerning citizens. This blog post highlights why insurers must guard their customers' data wisely to maintain their trust.
Infographic: Key data on insurance customers' attitudes to cyber security
Find out the key data on your customers' attitudes towards cyber security to help identify a transparent and effective strategy to retain confidence and trust in your brand.
Sea-change: How technology is changing the transportation of goods
The insurance market is continually exploring ways to help make the management and transfer of risks associated with transporting cargo more efficient. This article highlights how technological developments are transforming the way marine cargo risks are assessed, managed, priced and transferred.
The currency of cyber trust - your customers' attitudes to cyber security
This two page report highlights how effective cyber security is not only essential to insurance companies’ ability to innovate through technology, it’s now an important element of customer engagement.
Case study: The AA Insurance prosecutes a ghost broking fraud ring
To find out why 83 new motor insurance policies were being cancelled as soon as they were opened, AA Insurance leveraged iovation’s fraud prevention service and insight from the Fraud Force Community to piece together a sophisticated ghost broking ring. Download this case study to find out more.