Technology
1260 whitepapers and resources
Technology
Embracing new tech and a digital workforce to drive a more efficient, innovative business
From chatbots and IoT, to drones and AI, technology is having a profound impact on how insurers engage with customers and conduct their operations. In this video, an expert panel discuss how insurers can leverage new technology and a digital workforce to drive a more efficient, innovative business.
The key technologies to revolutionise claims operations
In this video, an expert panel discuss the key technologies which are reshaping claims operations and the barriers preventing wider adoption across the industry.
The customer journey from now to 2030: How can the insurance sector rebuild trust and engagement over the next decade
This video focuses on the forces shaping the insurance customer journey from now to 2030 and how insurance providers can rebuild trust and engagement over the next decade.
Developing the claims operation of the future
It could be argued that of all the aspects of an insurance business, the claims function is experiencing the biggest change. Watch this video to find out more about the specific technologies driving future claims operations and what this means for the customer claims journey.
Video: The latest trends in artificial intelligence for insurance
In this video, AI Media Group CEO and co-founder Dr Nick Bradshaw talks to Christian van Leeuwen, CTO at FRISS about the latest trends in artificial intelligence for insurance.
Deeply embedded data based operations in insurance
Data is no doubt a topic that underpins the move to a new digital future. Watch this video for advice on how to manage data internally and how data can be used to assess the impact of your workforce.
Driving change in insurance and rebuilding trust with the market
Insurance has been on the cusp of major change for a number of years. In this video, an expert panel discuss the key factors pushing companies to adopt change, how technology underpins the major cultural shifts in insurance and how the industry can rebuild trust with the market.
Upskilling and training to build a digitally literate workforce ready for modern business
As well as providing your workforce with the latest digital equipment, tools and solutions, it is important to ensure that your employees are ready with the knowledge to utilise them. Watch this video to find out how to build a digitally literate workforce ready for modern business.
Blog: Three ways brokers can be more efficient working remotely
Independent brokers have had to evaluate and launch new plans to get staff working from home, whilst continuing to serve customers. In this blog, Andy Fairchild, CEO at Applied Systems Europe, considers how to get the best out of teams who are working from home.
How 3D printing could optimise the shipping industry's supply chain for spare parts
For ships at sea, the costs of securing a new part or component can escalate rapidly. Could 3D printing help optimise the shipping industry's supply chain for spare parts? In this article, Jarek Klimczak, Marine Risk Engineer, Asia Pacific, AXA XL Risk Consulting, offers his views.