About Guidewire

Guidewire is the platform general insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. As of the end of our fiscal year 2019, more than 380 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.  

For more information, please visit and follow us on twitter: @Guidewire_PandC

Customer retention: Mind the gap

Acquiring a new customer is between five and 25 times more expensive than retaining an existing one. Within insurance, the average customer retention rate is just 84%. This blog highlights how a four-step systematic and scientific process can help insurers improve customer retention.

The bottom line on prescriptive analytics

Insurers will need to leverage data-driven insights to augment human intelligence to deliver superior business outcomes across various functions including pricing, claims and underwriting. This blog sheds light on the power of prescriptive analytics and how it might be used in an insurance setting.

IoT drives innovation in insurance

The number of IoT connected devices is expected to increase to over one trillion devices by 2025, providing an enormous data set for insurance analysis. This blog highlights how IoT is driving innovation within motor and property insurance, whilst also reducing workplace risks.

Tech trends #15: Web3

From "smart contracts" to compelling new forms of coverage, Web3 is already having a profound impact on P&C insurance. Watch this short video to discover where it's heading next.