IT and Software Support
46 whitepapers and resources
IT and Software Support
Insurance spotlight video: How can insurers digitise the claims journey?
Insurers are facing a number of challenges, forcing them to do more with less. Digital transformation is key but stops at claims payments, however this is set to change. Watch this video to find out how insurers can digitise the end of the claims journey by optimising processes.
Three reasons why insurers choose Optal for B2B payments
In the quest to reduce costs and become more efficient through digital technologies, supplier payments is an area often overlooked within insurance. This guide highlights three reasons why global insurers are choosing Optal to optimise their payment processes and strip out hidden inefficiencies.
Video: CRIF's Sara Costantini on improving fraud detection in commercial lines
In this video, Sara Costantini, director at CRIF Decision Solutions, discusses the topic of fraud in the commercial space with Post commissioning editor Cecile Brisson.
Commercial insurance fraud: Closing the gap
Closing the gap between the commercial and personal lines insurance sectors in the battle against fraud is a growing priority. Based on in-depth research, this spotlight focuses on the commercial areas most susceptible to fraud and how commercial insurers can proactively tackle fraud.
VAN added value stories: Garage repair owner's story
Insurers spend millions of pounds every year with garages on vehicle repairs. This short guide highlights how Optal’s Virtual Account Numbers (VANs) can be used by insurers to pay any suppliers and help ensure that the repair process runs smoothly.
VAN added value stories: Claims director/manager
Claims directors at insurance companies may find themselves presented with numerous challenges when it comes to making B2B payments related to claims. This short guide highlights how Optal’s Virtual Account Numbers (VANs) offer a solution to the challenges faced by senior claims professionals.
Future-proofing claims for the digital age
Post, in association with MarkLogic, brought together representatives from the claims arena to address how digital processes can transform the way claims are handled. Download this article for a summary of the recent roundtable discussion and the key points raised.
A calm before and after the storm: Insurers doing more than processing claims
In 2017, the United States experienced 16 weather and climate disasters, each with losses exceeding $1 billion. In this blog post, Guidewire’s Carrie Burns outlines how technology advancements are helping insurers to respond faster than ever to customers during and after natural disasters.
Leveraging artificial intelligence for automatic image analysis to validate claims
This short article focuses on three types of artificial intelligence that can be leveraged by insurance companies to analyse images in a STP environment in order to validate claims and check for fraud.
Come the data revolution: Predictive analytics and the future of insurance
In this blog post, Keith Stonell, Managing director of EMEA at Guidewire looks at how insurers are transforming the industry by investing in predictive analytics and machine learning to improve customer experience, whilst cutting claims handling time and costs, and eliminating fraud.