Fraudulent warranty claims can account for up to 15% of overall warranty costs and can cause businesses to lose up to 5% of their annual revenue. This report sheds light on five key areas of warranty fraud and how organisations can minimise their exposure to warranty fraud.
In the insurance industry, processing errors can have costly and far-reaching effects including delayed or rejected claims, intermingled or incomplete records and broken trust with customers. This guide focuses on seven steps insurers can take to eliminate random claims processing errors.
This report explores how companies can leverage a next generation fraud prevention solution to stop more fraud while reducing costs and providing a positive user experience for trusted customers.
Learn about new claims-oriented services including the technology involved, the data and analysis available and the combined ratio improvements, cost savings and policyholder benefits possible.
Insurers are being called upon to embrace digital transformation in order to revolutionise claims handling and become customer-centric. This article highlights the benefits associated with automating the claims process and how insurers can overcome legacy system shackles to achieve transformation.
Ghost broking is what keeps insurance fraud managers up at night. In this webinar, Stephen Adams, fraud manager at Confused.com shares his organisation’s experience of using iovation’s device intelligence solution to fight fraud, prosecute fraud rings and protect its panel of insurers.
In the insurance industry, user experience is paramount, yet this experience needs to be weighed against the realities of rising fraud. This industry brief highlights how insurers can meet the demands of catching fraudsters, authenticating good customers, and providing outstanding user experiences.
In this article, Nick Lock, head of property claims at Allianz, highlights how drones are playing an increasingly important role within insurance, and are becoming particularly prevalent in the investigation and resolution of claims.
Every attempt at fraud relies on an internet-enabled device. Device reputation, a unique capability provided by iovation, tells you if the device has a history of fraud or abuse, and if so, the specific type. Watch this video to learn how this can help in your fight against fraud.
This case study looks at how a Medicare Administrative Contractor (MAC) responsible for reviewing millions of claims annually leveraged EXL’s robotics solution and doubled claims review productivity as a result.