IT and Software Support
39 whitepapers and resources
IT and Software Support
VAN added value stories: Claims director/manager
Claims directors at insurance companies may find themselves presented with numerous challenges when it comes to making B2B payments related to claims. This short guide highlights how Optal’s Virtual Account Numbers (VANs) offer a solution to the challenges faced by senior claims professionals.
VAN added value stories: Garage repair owner's story
Insurers spend millions of pounds every year with garages on vehicle repairs. This short guide highlights how Optal’s Virtual Account Numbers (VANs) can be used by insurers to pay any suppliers and help ensure that the repair process runs smoothly.
Come the data revolution: Predictive analytics and the future of insurance
In this blog post, Keith Stonell, Managing director of EMEA at Guidewire looks at how insurers are transforming the industry by investing in predictive analytics and machine learning to improve customer experience, whilst cutting claims handling time and costs, and eliminating fraud.
Case study: Claims and risk management software
Effective analysis of risk and claims data is essential for any insurance provider. Comprising five case studies, this paper looks at how separate insurers including QBE, MS Amlin and RSA were able to achieve a holistic, real-time view of key information by leveraging Software Solved’s solutions.
Case study: Claims adjustments with Pega Robotic Automation
This case study focuses on how a prominent health insurer in the United States implemented robotic automation in order to transform its claims processes. The case study highlights the key business challenges that needed to be overcome and the benefits achieved following automation.
Using advanced analytics to identify fraud in property and casualty insurance
In the property and casualty sector alone, insurance fraud related losses are estimated to be over £20 billion per year. This paper is dedicated to demonstrate how and why advanced analytics can assist in identifying and decreasing the number of fraudulent claims.
Video: Personal lines, claims and technology
In this video, Coplus director Jason Tripp talks to Insurance Age about how technology is changing personal lines claims and outlines the importance of a smooth claims process.
Deep, rich and meaningful – Insurers see data and analytics transforming their business
LexisNexis Risk Solutions released a comprehensive study on how digitisation is affecting the UK insurance market today. Based on the research, this whitepaper examines differing attitudes between personal lines motor and home insurers towards data enrichment.
Claims transformation: How digital B2B payments can help insurers drive profits and reduce risk
Digital change is sweeping through the entire insurance industry, with the claims payment process also ripe for a digital overhaul. This report sheds light on the opportunities presented by digital transformation in the claims payment space.
All the facts you need to implement digital claims payments
B2B payments processing is undergoing change. So, the sooner insurers are confident in the benefits of digital claims payments, the faster revenue improvements can be delivered. Read the Optal guide to digital payments and discover how our secure digital platform embraces new ways to pay.