In this blog post, Keith Stonell, Managing director of EMEA at Guidewire looks at how insurers are transforming the industry by investing in predictive analytics and machine learning to improve customer experience, whilst cutting claims handling time and costs, and eliminating fraud.
Effective analysis of risk and claims data is essential for any insurance provider. Comprising five case studies, this paper looks at how separate insurers including QBE, MS Amlin and RSA were able to achieve a holistic, real-time view of key information by leveraging Software Solved’s solutions.
This case study focuses on how a prominent health insurer in the United States implemented robotic automation in order to transform its claims processes. The case study highlights the key business challenges that needed to be overcome and the benefits achieved following automation.
In the property and casualty sector alone, insurance fraud related losses are estimated to be over £20 billion per year. This paper is dedicated to demonstrate how and why advanced analytics can assist in identifying and decreasing the number of fraudulent claims.
In this video, Coplus director Jason Tripp talks to Insurance Age about how technology is changing personal lines claims and outlines the importance of a smooth claims process.
LexisNexis Risk Solutions released a comprehensive study on how digitisation is affecting the UK insurance market today. Based on the research, this whitepaper examines differing attitudes between personal lines motor and home insurers towards data enrichment.
Digital change is sweeping through the entire insurance industry, with the claims payment process also ripe for a digital overhaul. This report sheds light on the opportunities presented by digital transformation in the claims payment space.
B2B payments processing is undergoing change. So, the sooner insurers are confident in the benefits of digital claims payments, the faster revenue improvements can be delivered. Read the Optal guide to digital payments and discover how our secure digital platform embraces new ways to pay.
Like many large insurers, Zurich UK’s growth led to a complex IT architecture made up of disparate legacy systems, with claims handlers working on 10 separate systems. This case study looks at how Zurich used Guidewire’s ClaimCenter® as a launch pad for an overarching claims transformation.
Data provides insurers with a 360-degree view of the customer and drives real-time business decisions. So why is it not also driving the strategy for implementing claims applications? This blog post highlights how insurers can reap the benefits of a data driven approach to claims implementation.