IT and Software Support

62 whitepapers and resources

IT and Software Support

Analyst note: Claims processing

To catch up to new competitors, traditional insurers must strengthen their claims value propositions and provide the essential support functions to impact the front-end customer experience. This report examines the essential steps to digitise and transform claims.

Warranty insurance fraud

Fraudulent warranty claims can account for up to 15% of overall warranty costs and can cause businesses to lose up to 5% of their annual revenue. This report sheds light on five key areas of warranty fraud and how organisations can minimise their exposure.

Is device the missing piece in your fraud puzzle?

As fraud experts examine the current trends & impacts of insurance fraud, device data is becoming a vital piece of the puzzle in a world full of compromised credentials. Based on insights from a recent panel discussion, this report looks at how you can overcome insurance fraud in the digital age.

Video: Fighting fraud with device reputation

Every attempt at fraud relies on an internet-enabled device. Device reputation, a unique capability provided by iovation, tells you if the device has a history of fraud or abuse, and if so, the specific type. Watch this video to learn how this can help in your fight against fraud.

How confused.com and iovation fight ghost broking

Ghost broking is what keeps insurance fraud managers up at night. In this webinar, Stephen Adams, fraud manager at Confused.com shares his organisation’s experience of using iovation’s device intelligence solution to fight fraud, prosecute fraud rings and protect its panel of insurers.