Strategy
853 whitepapers and resources
Strategy
Motor Mouth podcast eight: The car is the star!
In this podcast, Insurance Post’s content director, Jonathan Swift and Lexis Nexis’ senior director of personal lines insurance, Martyn Mathews discuss the latest in car technology innovation and how the connected car of the future will provide reliable, real-time data for insurers to assess risk.
Customer centricity in the digital age
To succeed in the modern insurance marketplace, carriers must focus first and foremost on the evolving expectations of their customers. This eBook explores the tools, techniques, and strategies carriers can tap into for success, and delves into three key concepts.
Where do the biggest opportunities lie for brokers and insurers in the SME market?
Based on the findings of a recent SME Insurance Risk Survey, this report focuses on how insurers and brokers can attract and retain small to medium-sized enterprise clients, the importance of new technologies, the opportunities within the market and the emergence of new risks such as cyber.
Building for your future: Guidelines for defining, planning and making the insurance products of tomorrow
While insurance has been perceived as a slow-moving, monolithic industry, carriers are increasingly jumping over the hurdles of this changing world. Designed for incumbent insurers, this whitepaper provides guidelines for defining, planning, and making the insurance products of tomorrow.
Commercial property insurance: A digital divide?
A split is appearing in commercial property insurance between providers using digitisation and data enrichment and those yet to adopt these technologies. This report assesses commercial property insurance providers’ appetite for digitisation in general and for the use of data enrichment.
In-depth - commercial: The property pressure cooker
Commercial property is facing hikes in premiums as insurers take a tough line on claims, whilst capacity is also reducing. Insurance Age’s article looks at the factors driving claims pressure and the steps brokers can take to weather the hardening market.
Motor Mouth podcast seven: From motor to battery - The evolution of motors and motor insurance
Is 2020 the year that the electric car revolution will really take off? In this podcast, Jonathan Swift, content director for Insurance Post and Tom Clarke, head of electric vehicles strategy at LV General Insurance discuss the latest developments and the implications for insurers.
The product playbook: Guidelines for defining, planning and making the insurance products of tomorrow
Designed for property and casualty insurance leaders, this guide is intended to help P&C carriers prepare for a marketplace in which innovative, customer-focused product design and the speed at which those new products go to market – will define success for the leaders who plan accordingly today.
Are customer communications getting SMARTer?
Smart Communications conducted research to understand what matters most to consumers when it comes to the communications they are receiving from financial services and insurance companies. This report sheds light on the research findings and how companies can deliver on customer experience.
Taking a holistic approach to health and wellbeing
This article highlights how introducing a holistic wellbeing policy can help to substantially reduce the costs associated with absenteeism, whilst providing risk managers with the evidence they need to get the issue of health and wellbeing on to their board’s list of priorities.