Strategy
943 whitepapers and resources
Strategy
Orchestrating innovation
The convergence of cloud, open APIs, and digital has opened the door to the next wave of innovation in P&C insurance. This blog focuses on how the orchestration of customer and employee experiences across an ecosystem of solution partners is reshaping the world of insurance.
World Insurance Report 2022: Property & Casualty edition
The 2022 Capgemini and Efma World Insurance Report: Property and Casualty edition explores the role of climate change and the steps insurers need to take to generate deeper customer trust and offer personalised solutions tailored to individual needs.
Price matters but customers deserve more
The price walking ban represents a turning point for the insurance industry. In this article, Vincent Belloc, vice president at PayPal UK discusses the opportunity for insurers to build customer loyalty and competitive advantage through a relentless focus on customer experience.
We need an insurance industry ‘big bang’ across the back office
The UK insurance industry is on the verge of a ‘big bang’. Post-Brexit deregulation and digital transformation are reducing red tape, while unblocking innovation and investment. This blog highlights why creating a smarter insurance industry also depends on a parallel revolution in the back-office.
The future for personal lines
In this article, LV Broker’s Mike Crane reflects on the impact of consolidation, pricing practices, trust and asks if brokers are well placed to take advantage of the developments.
Insurance consumers are into innovation. Are you?
Results from the Global consumer insurance insights survey offer tantalising insights for insurers looking to hone in on consumer needs. With consumers showing strong interest in innovative add-on products and usage-based insurance, this blog highlights the opportunities for insurers.
Everest Group enterprise intelligent automation adoption maturity report
This fully comprehensive study of enterprise intelligent automation adoption maturity from respected research firm Everest Group offers actionable insights for intelligent automation strategy and implementation.
The end of dual pricing and what it means
Insurance Post and PayPal surveyed home and motor insurance specialists to explore the possible implications of the recent price-walking ban. This content highlights the key findings from the research, how consumer purchasing decisions could change and how the industry might adapt.
ESG and supply chain risks
In order to mitigate risk and embrace the opportunities presented by ESG, insurers will need to consider new and dynamic approaches to risk modelling, investments, and business operations. This content focuses on how insurers can improve ESG performance throughout the supply chain.
Weighing up the FCA’s consumer duty rules
In this article, compliance experts address what the FCA’s new consumer duty proposals will mean for the insurance sector. Read this content to find out whether the industry is ahead of the curve and if the changes will be value for money.