In this Q&A, Jeffrey Skelton, Managing Director, LexisNexis Risk Solutions, Insurance, Europe, discusses the current insurance industry landscape, how insurance has evolved over the past 12 months and the current challenges facing the industry, before sharing his predictions for 2021.
Accelerating digital agility in insurance: Unlocking exceptional customer experiences with automation
Today’s insurance consumer wants smooth and convenient service, and only insurers who can deliver it will succeed in the 21st century. Designed for insurance leaders, this e-book explains how insurers can unlock the door to smarter automation and unleash higher return on experience.
The old way of working has gone forever, and we are entering a new normal. Based on research produced by Blue Prism in association with CIONET, this report focuses on the contrast between work in the pre and post Covid era and the change imperatives facing the C-suite.
Predictive analytics holds tremendous potential to transform insurance operations, but data strategies need to be aligned with the requirements of actuaries and predictive modellers. Part two of this blog series focuses on the unique needs of predictive analytics with respect to data.
In an attempt to deliver the ultimate customer experience, insurance leaders are investing in new technologies to automate and accelerate processes. This seven step checklist explains the critical tools of process-targeted automation, so you can invest wisely and drive maximum results.
Risk convergence: How insurers can seize the initiative on privacy, cyber risk and operational resilience
Based on a recent webinar discussion where insurance risk and privacy leaders discussed the changing operational risk landscape, this article shares five critical learnings that insurers must apply, if they are to seize the initiative on privacy, cyber risk and operational resilience.
Now is a good time for insurance companies to step back and re-evaluate the end-to-end process of getting value from predictive models, and to ask if we should be doing things differently. Part one of this blog series focuses on the need for a comprehensive approach to predictive analytics.
Spotlight - climate change: Aviation, carbon neutrality and the potential impact on the insurance market
Post’s climate change survey ranked aviation as the most significant industry that contributed to lowering carbon emissions during lockdown. This spotlight focuses on the link between climate change, aviation and carbon neutrality as well as the potential impact on the insurance market.
What role can the insurance industry play in reducing greenhouse gas emissions and the global carbon footprint as a response to climate change? This spotlight sheds light on the findings of Post’s climate change survey, carried out in conjunction with Kennedys.
If you’re innovating with intelligent automation in 2021, be prepared for the potential obstacles. This white paper examines the obstacles involved with planning and implementing automation technology, along with some common misconceptions about the technology’s capabilities and outcomes.