Strategy
727 whitepapers and resources
Strategy
A three-step guide to insurance transformation
The insurance industry is operating in an age of radical disruption, yet insurers and their technology partners have long struggled to balance systems integration with the flexibility needed to adapt to change. This whitepaper provides a three step guide to transformation.
In-depth: Mid-market - Straight down the middle
The mid-market, defined as companies with a turnover of between £5-£100m, is in-demand for brokers and insurers alike, but do mid-market organisations share any common insurance requirements? This article highlights why the mid-market provides brokers with an opportunity to upsell other services.
From vision to reality: Why technology represents the biggest opportunity for insurance distribution
Automation is reshaping the insurance industry, resulting in lower margins and higher customer expectations. Novidea’s research highlights the challenges hindering technology adoption and how insurance providers can improve performance by realising the benefits of a cloud-based & data driven vision.
Digitalising claims handling to drive customer-centricity
Insurers are being called upon to embrace digital transformation in order to revolutionise claims handling and become customer-centric. This article highlights the benefits associated with automating the claims process and how insurers can overcome legacy system shackles to achieve transformation.
Agricultural insurance: Happiness is in the field
According to AXA XL’s Agricultural Insurance Survey 2018, farmers across the world are keen to see levels of coverage increase, to include full production risks, and eventually market risks too. This article highlights emerging agricultural insurance markets and the trends shaping the industry.
Digital transformation of the marketing function for UK insurers
EXL’s research on UK insurers reveals a strong positive relation between the earned media value of the social media buzz, brand consideration and market share. This article looks at what digital transformation means for UK insurers’ marketing functions and how they engage with consumers.
Value chain disruption in insurance: The road to insurance as a platform
This whitepaper explores the “need for speed” within the insurance market and how the speed of change across all industries is demanding a new approach to delighting customers and growing revenue.
Pet insurance: The state of the market in 2019
Post held a roundtable, in association with Aquarium Software, to examine the state of the UK pet insurance market, touching on issues from consumer education and pricing, to how data and technology may revolutionise the market. Download this content for a summary of the discussion.
Cyber prevention: Staying ahead of the phishers, vishers and smishers
Symantec reports that the number of ransomware variants has increased by 46 percent and this trend is expected to continue as cyber crime methods evolve. This article highlights the latest cyber trends, areas vulnerable to attack and the steps organisations can take to mitigate cyber risks.
Definitive guide to next generation fraud prevention
This report explores how companies can leverage a next generation fraud prevention solution to stop more fraud while reducing costs and providing a positive user experience for trusted customers.