Strategy
1198 whitepapers and resources
Strategy
Breaking the workflow: Reimagining insurance with generative AI
Generative AI is opening up possibilities far beyond traditional automation, transforming how insurers operate, make decisions, and serve their customers. But with so much hype, where do you start? This whitepaper introduces a strategic automation framework for insurance.
Five takeaways from webinar on using data to improve customer loyalty
In a recent webinar hosted by Insurance Post in association with Hyland, industry leaders shared strategies for using data to improve customer insight, retention and cross-selling. This article delves into the key insights shared during the webinar.
Big interview: Dave Haynes, CEO, ARAG UK
ARAG UK CEO Dave Haynes spoke with Insurance Post to discuss the impact of the legal expenses insurer’s acquisition of DAS and how Labour’s legislative changes make its products more relevant than ever. Read this article to find out more.
AI, ethics & the future of insurance: What’s fact, what’s hype?
In this episode of the TIA Talks Podcast, Gary Tessendorf, regional director, sub-Saharan Africa at Sapiens, Tristan Marot, senior associate at Norton Rose Fulbright, and host Jason Mizen, dive into one of the most pressing conversations in the industry – AI and its impact on insurance.
Understanding IFRS 17 compliance: Overcoming the operational challenges
The insurance industry has undergone and continues to undergo a major transformation with the implementation of IFRS 17, the global standard for insurance contracts accounting. This blog breaks down why IFRS 17 was introduced, what’s changed, and what insurers must do to stay ahead.
The future of PPC for insurance marketers
PPC is evolving for insurance marketers as AI boosts efficiency and ROI. But success depends on data quality, especially in relation to offline call conversions. This guide sheds light on how AI is reshaping PPC for insurance marketers and why call data holds the key to boosting conversions.
Master insurance marketing under Consumer Duty
Consumer Duty has changed the insurance marketing landscape. The bar has been raised for how insurers engage with customers, measure success, and demonstrate value. This guide provides some top tips on how to maximise your marketing effectiveness while staying ahead of regulatory requirements.
Digital transformation in insurance - The 2025 playbook for sustainable growth
This article explores the depth and breadth of digital transformation in insurance, offering insight into technologies, benefits, challenges, and a practical roadmap to guide insurers through this evolution.
Webinar: Mastering marketing under Consumer Duty
Consumer Duty has changed the game for financial services marketers – are you ready? In this webinar, FSI experts Alex Murphy, Alex Shrimpton, and James Hill break down exactly what you need to know to stay compliant, protect your brand, and keep marketing moving forward.
The trends young insurance professionals & their employers need to know
Young professionals want more than just a job – they seek purpose, growth, and a culture that embraces change. This blog highlights the key trends shaping the future of insurance and why it’s time for the next generation to seize the opportunities ahead.