All aspects of the insurance industry are being disrupted, requiring new digital strategies and IT architectures. This playbook outlines how insurance companies must evolve their delivery architectures to meet the demands of their users, reduce risk and meet regulatory compliance.
This article highlights how introducing a holistic wellbeing policy can help to substantially reduce the costs associated with absenteeism, whilst providing risk managers with the evidence they need to get the issue of health and wellbeing on to their board’s list of priorities.
The dual pricing noose is slowly tightening around the insurance industry’s neck. Its laudable attempts to escape from the regulatory hangman seem increasingly futile as the pressure is mounting on the Financial Conduct Authority to take action. This article focuses on the implications for insurers.
For many insurers cheques are still a key part of the B2B payments process, yet the truth is that this venerable payment mechanism is past its sell-by date. This article highlights why insurance bosses need to invest in replacing this outdated process with innovative new platforms.
Fraudulent warranty claims can account for up to 15% of overall warranty costs and can cause businesses to lose up to 5% of their annual revenue. This report sheds light on five key areas of warranty fraud and how organisations can minimise their exposure.
This blog outlines how automation and machine learning have the potential to bring huge benefits to the insurance industry in terms of both improving efficiency and facilitating a more streamlined and automated claims process for customers.
This case study looks at how Confused.com achieved a substantial decline in the number of ghost broker applications that converted into policies after implementing iovation. Confused.com and its insurer-partners have also used iovation’s data to prosecute multiple ghost brokers.
Understanding components of customer affordability at the earliest opportunity is vital for making accurate affordability checks as part of the insurance customer journey. This webinar looks at how insurance providers can work towards meeting the FCA guidance around affordability checks.
In this paper, we explore the role insurance has to play in financial inclusion, the importance of affordability checks to inform decisions and the new guidance provided by the FCA in regard to assessing creditworthiness in insurance.
Presenting the business case for investing in risk management solutions to the board is easier to justify when it is supported by accurate and up-to-date information. Big data analytics from FM Global is making it easier for Risk Managers to get the backing required to make resilience a choice.