In the UK, 4.3 million pets are protected with insurance cover. This infographic highlights the trends, challenges, opportunities and growth drivers for pet insurance in the UK in 2020.
The sudden switch to get 90% of staff working from home had been operationally feasible in the past, but hadn’t happened due to cultural barriers. This video highlights why culture lies at the heart of innovation success, especially when it comes to adopting new technologies.
Research from EXL reveals that 69% of CFOs see the role of the finance leader fundamentally changing in 2020 and beyond. This infographic sheds light on the transition to a modern finance model geared towards improving performance, and how finance leaders can evolve and thrive in a digital world.
In this podcast, Dan Gumpright, VP of Products at FRISS, talks with Max Bazerman, a business psychology specialist at Harvard Business School about honesty in insurance. Bazerman explains how honest insurance is only achievable when there is full transparency between insurers and their customers.
Designed for insurance executives who want to emulate the growth and success of agile, digital-native competitors, this guide explores eight traits of next-generation insurers and what holds traditional insurers back from emulating their success.
This video looks at how the deployment of conversational AI and chatbots can relieve unprecedented levels of calls in insurance contact centres and free up humans to do what they do well, which is providing customer service.
This video focuses on how Covid-19 has impacted the insurance industry, the lessons which have been learnt and how insurers can continue to innovate in order to stay competitive in a turbulent world.
Driven by regulation and evolving customer needs, insurers are under increasing pressure to improve data management. Produced by Experian, this blog focuses on how enriching data can help insurers to identify dual pricing, prevent fraud and reduce customer dissatisfaction.
The Covid-19 pandemic affected the way businesses of all types had to work and the risks that they faced. In this article, Hélène Stanway, Digital Leader at AXA XL, explains how insurance innovation adapted and accelerated to help clients meet these challenges.
Guidewire commissioned the market research agency Censuswide to survey a representative sample of 1,000 UK insurance customers, who were polled after Covid-19 lockdown measures started. This report sheds light on how UK insurance customers view insurers, their products, and their services.