Strategy
638 whitepapers and resources
Strategy
Future-proofing claims for the digital age
Post, in association with Marklogic, brought together representatives from the claims arena to address how digital processes can transform the way claims are handled. Download this article for a summary of the recent roundtable discussion and the key points raised.
Culture change: The future of insurance in the digital age
Insurers feel they need to adapt to the digital age but they don’t all agree on how to drive technological change. What culture should they nurture? Post in association with Microsoft invited 14 industry experts to discuss the challenges ahead. Download this article for a summary of the discussion.
Brexit and the insurance sector: Towards 2020 and beyond
What will Brexit mean for the UK’s insurance sector? This report provides a snapshot of opinions from within the UK insurance industry as the UK undertakes the somewhat tortuous road towards Brexit. Topics covered: key recommendations; Brexit outcomes; impact on UK insurers; future considerations.
Finding and building loyalty in the motor insurance market
LexisNexis Risk Solutions commissioned a survey of 1,500 consumers to ask them about their motor insurance purchasing experiences. This report sheds light on the research findings and the opportunities available for insurers to use data to help identify, acquire or retain profitable motor customers.
Succeeding with digital transformation: Roles and challenges of key insurance enterprise stakeholders
The chief digital (or data) officer, chief underwriting officer and chief information officer have critical roles to play in the DX process for insurers. In this whitepaper, we clarify the roles and challenges of these key stakeholders in achieving three essential pillars of digital transformation.
Insurance industry perspectives and approaches to IFRS 17
IFRS 17 represents the most significant change in financial reporting for decades, but what does it mean for the insurance industry? This report sheds light on the insurance industry’s sentiment towards the IFRS 17 regulation and the steps organisations are taking to achieve compliance.
Webinar: Digital insurance - Leveraging customer journeys for better business results
By watching this webinar you will learn: how customer journeys can become part of your design and delivery process; how you can begin your digitalisation effort; and the challenges in execution you need to be aware of.
Digital insurance Q&A: Leveraging customer journeys for better business results
Insurers need to engage, impress and innovate to stay relevant. Customer journeys are a tool that they can use to rethink and redesign - and achieve better business results. Here are the key takeaways from our webinar on Digital Insurance featuring Oliwia Berdak of Forrester Research.
Technology's bold contribution to insurance
In this blog post, Laura Drabik, Group VP Business Innovation, Guidewire, outlines how InsurTech is creating new pathways in an old industry. The blog also highlights how the industry can benefit by adopting a bolder approach to finding innovative solutions for customers.
Half year review 2018
As we enter the second half of 2018, Neil Clutterbuck, Allianz chief underwriting officer, takes stock of some key industry topics and considers how these may develop. Topics covered: the Civil Liability Bill; Hackitt report; terrorism; broker market consolidation; ABI pricing principles and Brexit.