Digital trends are dissolving the traditional boundaries and the long-held competitive advantages of insurance companies. Produced by EXL, this whitepaper focuses on five levels of disruption that will affect the insurance market and force insurance carriers to redesign their business models.
EXL partnered with Harvard Business Review Analytics Services to survey 800 global executives about why digital transformations fails. This report looks at how organisations can design an effective digital transformation strategy, whilst skilfully embedding digital intelligence into operations.
The rise of digital applications for insurance policies has brought with it an increasing number of bad policies, with fraudsters turning to aggregators to solicit quotes and submit applications. This case study looks at how esure collaborated with iovation to combat omni-channel fraud.
In this guide, we will present you with a high-level plan and tools to successfully start executing data-driven transformation in just 45 days using an Insurance Data Hub (IDH).
This case study focuses on how GoCompare.com implemented iovation’s device recognition technology at point-of-quote to identify high-risk traffic, flag third party fraud, block misuse of its website, and increase partners’ confidence in the customers passed to them.
Customers’ expectations are changing and they are demanding to be more informed. In this article, Mike Crane, managing director at LV= Broker explains why insurers risk alienating customers if they don’t explain how and why they price risks.
The term ‘single customer view’ has been a buzzword for a number of years now, but how close it is to being a reality in insurance? This content provides a summary of Post’s roundtable discussion produced in association with MarkLogic, where an expert panel shared their views.
A survey of 1,500 motor insurance buyers reveals how customers perceive insurance premiums and what could improve the disconnect between price and perceptions. This infographic illustrates consumer attitudes and how motor insurance providers can develop stronger relationships with their customers.
Curing consumer scepticism with technology and education: Why motor insurance providers must make better use of data to demonstrate value and reward loyalty
This research report demonstrates that there are opportunities for motor insurance providers to safeguard and grow market share by using technology to improve pricing accuracy and competitiveness; and to appeal to consumers’ expectations that any loyalty they show to a provider should be recognised.
By 2021, it’s estimated that global commercial property and casualty insurance premiums will rise to almost $900 billion. This article looks at the opportunities available to insurtechs within the commercial lines space and why there has been a lack of investment from start-ups so far.