Automation is reshaping the insurance industry, resulting in lower margins and higher customer expectations. Novidea’s research highlights that while the vast majority of respondents perceive the industry and their businesses to be highly tech-driven, actual levels of adoption are stunningly low.
The insurance industry is operating in an age of radical disruption, yet insurers and their technology partners have long struggled to balance systems integration with the flexibility needed to adapt to change. This whitepaper provides a three step guide to transformation.
This whitepaper explores some of the approaches best suited for responding to three top challenges facing insurance firms and the ideal application integration architecture that underlies these approaches.
Today’s insurance customers demand more but the good news, according to most studies, is that consumers are willing to pay more for the value and convenience of a world class seamless experience. This whitepaper focuses on the benefits insurers can achieve by enhancing their digital capabilities.
Two out of five consumers think it is acceptable to omit or adjust information given to motor insurance providers to get a better price. This infographic sheds light on consumer attitudes towards motor insurance fraud and what insurers can do to convince consumers to provide honest information.
Insurers recognise the industry is changing and want to adapt to enable growth and remain competitive. This infographic highlights three common characteristics shared by many insurers and three parallel lanes they need to pursue in order to prosper both today and in the future.
Telematics is enabling insurers to realise extraordinary, deep cost savings and loss ratio improvements. This case study features a close look at how Zurich Insurance has pioneered a solution for its claims costs and customer experience using the latest in technology and telematics services.
With domestic escape of water claims costs increasing year-on-year, Post, in conjunction with Acumen, invited industry experts to discuss how insurers can manage day-to-day EoW claims costs and what role technology can play in controlling leakage. This content provides a summary of the discussion.
Insurance leaders need to have a comprehensive vision for how the industry is being reshaped by emerging technology and trends. This report provides insights into why your company’s future depends on innovating your business model, processes, products and services, and how you can accomplish this.
Four years ago, Majesco’s research revealed a gap between insurers knowing and recognising changes in the industry, but not planning and responding rapidly enough. To find out where we are now, Majesco’s latest Strategic priorities survey results provide a strategic lens into the industry.