Insurers have been exploiting data for decades to underwrite risks. Could they use that know-how to market their products better and stop tech giants from taking customers? This article provides a summary of a recent roundtable where industry leaders discussed the industry’s use of customer data.
Within insurance, one of the recent trends to emerge can be categorised as the development of ‘on demand’ or ‘micro-duration’ insurance. This whitepaper studies how insurers are reacting to changing consumer needs and the impact upon claims management and counter-fraud activities.
In the UK, 12.5 million working days were lost due to mental health problems in the twelve months captured by the HSE’s 2016/17 statistics. For Mental Health Awareness Week 2018, we've prepared this feature to help employers understand and manage mental health problems in their workforce.
As companies and IT departments become more sophisticated in recognising scams, thieves are upping the ante. This article sheds light on what social engineering fraud looks like in 2018, prevention strategies in place and what to look for when seeking insurance cover for social engineering theft.
Artificial intelligence - AI, is one of the key components of the digital age of insurance and this article will discuss some of the ways AI will disrupt insurance underwriting and the future prospects it holds for insurance.
Driven by rapid technological developments and unparalleled customer expectations, this article sheds light on why the period the insurance industry finds itself in today can be described as ‘The Engagement Era’. The article looks at the trends driving change and the implications for insurers.
A broken link involving just one of your suppliers can send security concerns down your entire chain. This whitepaper explores the relationship between organisations and third-party suppliers when it comes to cybersecurity. It also looks at data breach risk and response, and the impact on consumers.
Legal expenses insurance is now a key part of the business proposition for many insurance brokers, but are there sufficient levels of understanding? To gain a greater understanding of the sector, Insurance Post and LEI provider ARAG recently conducted a major research project with brokers.
Insurance companies have a data challenge that can either sink once thriving businesses or liberate them. This paper explains how a multi-model approach to data integration is helping insurance and reinsurance companies around the world to solve the data challenge – and transform their businesses.
This whitepaper sheds light on the characteristics of a cognitive insurance business and provides specific examples of how established insurers and insurtech start-ups are leveraging cognitive/AI technology to transform their organisations.