LexisNexis Risk Solutions commissioned a survey of 1,500 consumers to ask them about their motor insurance purchasing experiences. This report sheds light on the research findings and the opportunities available for insurers to use data to help identify, acquire or retain profitable motor customers.
Insurance companies need to focus on encouraging high customer interaction, bundling products and services as a protection service, and determining the actual risk to physical objects and people. This whitepaper looks at how insurers can leverage digital technologies to unlock new business value.
The technology buzzwords that we increasingly come across are artificial intelligence and machine learning and how they will change our lives and businesses. In this whitepaper, global fintech and insurtech influencer, Spiros Margaris focuses on how machine learning is reshaping the industry.
To understand the importance of value engagement and the current attitude of customers, Ovum, sponsored by SAP Hybris, has undertaken independent research interviewing more than 2,500 buyers of property and auto insurance in six countries. This report provides analysis of the research results.
Can a niche insurance user experience be scaled to drive revenue growth? Post, in association with EXL, gathered together a number of insurance industry experts to explain how.
In this fourth article, of our series of five we now turn our attention from the discussions of the challenges with digital transformation, the need for robust data management systems and the reason for greater awareness and control of data, to more practical use cases for data in insurance.
How an insurance industry platform helps insurers meet business and IT imperatives in a time of rapid change
The insurance industry finds itself in a time of accelerating technology-driven change. This blog highlights the consistent imperatives facing insurers and why insurers need to employ a platform that unifies three elements: software, services, and a partner ecosystem to power their businesses.
Designed for brokers, this short article explores the common themes and pitfalls of the General Data Protection Regulation (GDPR) implementation and highlights some key areas that require continual attention.
Produced by Insurance Age in association with AXA, this white paper provides advice to brokers on how to effectively market their scheme in the digital age and develop prosperous relationships with capacity providers to ensure long term success.
This report sets out the key findings of the FCA’s thematic work on the pricing practices of household insurance firms. It then details our expectations of firms and our next steps.