In 2019, the UK’s Information Commissioner’s Office issued fines of £183M to British Airways and £99M to Marriott International for their widely publicised data breaches. This blog highlights the opportunities for cyber insurers to step in as trusted client advisors to address complex data issues.
A landmark Court of Appeal judgment that has provided much-needed clarity about how holiday pay should be calculated for certain types of worker, was brought using a group legal expenses insurance policy. This short article briefly outlines the implications of the judgment.
One year on from the GDPR deadline and aligned to recent advice from the ICO, organisations are moving beyond minimum baseline compliance to a more integrated approach. This booklet sheds light on how EXL has worked with and assisted insurers and brokers on their compliance transformation journeys.
All aspects of the insurance industry are being disrupted, requiring new digital strategies and IT architectures. This playbook outlines how insurance companies must evolve their delivery architectures to meet the demands of their users, reduce risk and meet regulatory compliance.
Increasing regulation is placing pressure on insurance organisations to change the way they do business. This short article highlights why there needs to be a cultural shift in the way the industry views regulatory reporting and why data should be at the forefront of this important change.
Insurers are being called upon to embrace digital transformation in order to revolutionise claims handling and become customer-centric. This article highlights the benefits associated with automating the claims process and how insurers can overcome legacy system shackles to achieve transformation.
The construction sector is facing a ‘perfect storm’ scenario with a number of key elements putting an already struggling industry under increased pressure. This report sheds light on the current issues in the UK construction sector and the potential impact of Brexit.
The FCA’s interim report sets out concerns about how pricing in the home and motor insurance markets leads to consumers who do not switch or negotiate with their provider paying high prices for their insurance. This report also sets out some potential remedies to tackle concerns about pricing.
The amount of data that brokers have access to is increasing rapidly. Our panel of experts discuss how the industry can use this information to improve the customer experience and create efficiencies.
Combined with the backdrop of the GDPR regulatory environment, the cyber landscape is also rapidly evolving with criminals becoming ever more sophisticated. This content looks at how SMEs can reduce the risk of a cyber-attack and shares five top tips from the National Cyber Security Centre.