338 whitepapers and resources


Operational risks and Covid-19

As businesses move to reopen, resuming direct contact with customers and between employees, risks are exacerbated for both employees and customers. This article focuses on how businesses can evaluate and manage operational risks associated with Covid-19, including the risks to workers and customers.

Covid-19: Return to work FAQs

In light of Covid-19, this content addresses some common questions concerning employees returning to work. Topics covered include: are employees able to return to work; how can employers keep staff safe if they return to work; the employment law implications of returning to work.

Post Covid operating models for insurance

The Covid-19 experience and the challenges around operational resilience will change the way insurance companies look at operating models. This content highlights why previous operating model theories should be discarded and the factors insurers need to consider when creating new operating models.