Having grown up in the digital age, the next generation of insurance customers will have very different expectations to previous generations. Based on the findings of our Personal Lines Survey, this report explores what the industry needs to do to future proof itself and meet these evolving needs.
Shareholders today are holding company CFOs accountable for delivering effective risk mitigation projects. Our recent analysis is proving that risk management strategies tend to produce a significant ROI. These findings will encourage the C-suite to focus on disaster recovery and not just growth.
All aspects of the insurance industry are being disrupted, requiring new digital strategies and IT architectures. This playbook outlines how insurance companies must evolve their delivery architectures to meet the demands of their users, reduce risk and meet regulatory compliance.
To successfully adopt cloud technology requires most insurers to identify and quantify business value. This blog post discusses how insurers can justify the investment to move to the cloud beyond just IT benefits.
The insurance industry needs to understand the demands of its future customers if it is to meet their expectations. EXL’s head of UK and Europe and SVP Insurance, Nigel Edwards explains how smarter insurers will adopt personalisation and a frictionless purchasing and servicing experience to win out.
Combined with the backdrop of the GDPR regulatory environment, the cyber landscape is also rapidly evolving with criminals becoming ever more sophisticated. This content looks at how SMEs can reduce the risk of a cyber-attack and shares five top tips from the National Cyber Security Centre.
In the face of more frequent and more costly natural disasters, there is growing pressure on CFOs to understand their exposure and mitigate risk. Discover key research undertaken by FM Global and how the ROI of resilience is helping CFOs to invest in their company’s future.
Ransomware is proving to be a profitable endeavour for cyber criminals. It is also what is fuelling a newer trend: the business of offering management of ransomware attacks, or Ransomware-as-a-Service. This article sheds light on this latest trend and how organisations can mitigate their exposure.
Climate change is gathering pace and while global leaders try to stem its impact and arrest its advance, companies must identify and manage their developing risks in the here and now.
A relatively new type of ransomware, LockerGoga, is now plaguing the industrial and manufacturing sector. In this article, Tara Nayak, cyber claims specialist at AXA XL highlights the scale of this threat, the potential implications and how businesses can reduce the impact of a ransomware attack.