People Management

230 whitepapers and resources

People Management

Breaking barriers in insurance with intelligent automation

In this research paper, six insurance providers share insights into how they are using automation in their operations and how the technology can create the most value across their organisations. Topics covered include the specific benefits of automation and blending a digital workforce with humans.

Retaining talent in the 'great resignation'

As we begin to move into the post-pandemic future, a shortage of employees has become a pressing concern for the insurance industry. Karen Jackman, director of regional broking at Aviva explains how the talent scarcity equation can be turned around to transform the workforce for the future.