How the income protection market has changed since the Covid-19 pandemic and what its future could look like
In this video Q&A, Insurance Post's content director Jonathan Swift and Rob Saunders, CEO of ActiveQuote discuss how the income protection market has changed since the Covid-19 pandemic and what its future could look like as consumers become increasingly aware of the need to protect themselves.
This on-demand webinar asks a panel some important questions around the role claims has to play in building customer trust and how automation helps create a premium customer experience. What do customers want? What should they expect? How do you re-engineer processes with the customer in mind?
This whitepaper considers how technology such as intelligent automation is supporting a new drive for prioritising empathy in the claims process and overall customer journey.
This video explains some of the challenges with managing life insurance claims, and the importance of customer experience at a difficult time. Learn how a digital workforce can automate the claims process to make it faster and more seamless.
With members of the public now receiving Covid-19 vaccinations, this article discusses the new risks life sciences companies are facing and how risk engineering and transfer is playing a part in helping to manage them.
Healthcare has been identified as a key focus area for insurers post Covid-19. This content sheds light on the specific innovations which are reshaping the customer healthcare journey and how insurers can provide products that reflect new customer expectations and flexible lifestyles.
Covid-19 will reset the way people approach the financial wellness of their family and one of the expected trends is a surge in demand for life insurance products. This content highlights both the opportunities and challenges for life insurers.
Zurich investigated new ways to promote life insurance adoption across the UK market. This blog post highlights how the FaceQuote app enables Zurich to reach a wider market by offering users a way to interact and get a quote with the technology they engage with every day: the camera on their phone.
With an average of three construction fatalities per day in the United States, what can the industry do to reduce this figure to zero? This article highlights the main causes of construction fatalities and how corporate leaders and on-site workers can take responsibility within their safety program.
Workers employed in construction, firefighting, public safety and mining run a risk of suffering concussions and other traumatic brain injuries on the job. This article highlights the major causes of workplace brain injuries and how employers can manage traumatic brain injuries and concussions.