Strong processes are at the heart of innovative and competitive insurance companies. Comprising six success stories, this content sheds light on how leading insurers are using Appian to automate underwriting, streamline claims, modernise customer experiences, and transform workflows.
You don’t have to scratch too far beneath the surface to uncover how AI is already transforming the way the industry functions today. This article explores how insurers are using generative AI, while recognising the risks and preparing for the incoming regulation for this type of technology.
It is no longer a question of whether generative AI will change the world, but how. This content highlights why the business community should take on the responsibility for helping develop appropriate guardrails and inputs on regulations to govern these technologies.
Undoubtedly hybrid working has revolutionised the way we work, but it may also be a catalyst for new potential risk exposures. This article considers three misconceptions about computer insurance in relation to hybrid working, and how brokers can ensure their clients have appropriate cover in place.
This article explains what motor insurers looking to stay in the fast lane, as mobility trends develop, need to do to satisfy drivers and maintain profits.
Underwriters spend up to 40% of their time on manual tasks, risking the loss of valuable customers to competitors who offer a better, faster customer experience. This eBook reveals the top five ways to streamline your underwriting process, accelerate time to quote, and boost customer satisfaction.
Positive customer experiences cultivate satisfaction and forge emotional connections that foster long-lasting loyalty and advocacy. This white paper sheds light on how to apply generative AI to a data-led CX strategy, the benefits to be gleaned and how to address key challenges.
From cross-functional collaboration to connected claims and connected underwriting, connectivity holds the key to digital transformation and an improved customer experience. This content sheds light on five pillars for a connected insurance and modern customer experience.
Download this whitepaper to discover how leading insurance organisations are harnessing the power of process automation and low-code to rapidly modernise their insurance processes and free up staff to focus on more high-impact work.
How should generative AI be understood, anticipated and managed in the insurance sector? This content sheds light on the vast potential for Gen AI in the insurance market, and how the industry can leverage the benefits within the tacit boundaries of ethics and responsibility.