Claims
459 whitepapers and resources
Claims
How intelligent automation and AI connect to speed up FNOL in claims management
The insurance market has seen an increase in take up of new AI and claims management software platforms. This blog highlights how an intelligent automation platform can support connectivity between both old and new technology while helping to improve processes from the inside out.
Three in four UK insurers favourable to household claims contributory data enhancements
Around 50% of UK home insurers currently find value in data enrichment and the principles of contributory data, whilst 75% are favourable to household claims contributory data enhancements. This blog highlights some of the key findings from the LexisNexis Risk Solutions Home Insurers Study.
Reimagining insurance claims with AI and machine learning
This eBook focuses on how insurers can leverage AI and machine learning to intelligently analyse large amounts of data in order to manage claims efficiently and accurately, improve the customer journey and increase profitability.
Five automated machine learning solutions for P&C insurance
AI and automated machine learning bring five new dynamics to P&C insurance operations that empower companies to pursue substantial improvements in loss and combined ratios. Read this eBook to learn about the five ways that P&C insurers are taking advantage of AI and automated machine learning.
Changing expectations of UK pet insurance customers
Verisk and OnePoll surveyed UK pet insurance customers to learn more about the market, what customers look for in policies, and what their attitudes are around coverage options for pets with pre-existing conditions. This report sheds light on the changing expectations of UK pet insurance customers.
Connect the dots on claims management: How intelligent automation can transform claims to create a better-connected insurance enterprise
Claims processes form a matrix of touch points with differing demands and data requirements. This ebook looks at the ‘dots’ that form steps in the claims process, and how intelligent automation can connect them to create efficiencies, streamline processes and provide a better customer experience.
Issue brief: Straight through claims processing
Traditional approaches to claims handling are falling short due to manual processes, the ‘greying of the industry’ and customers demanding fast turnaround times. This content highlights why many insurers are looking to ‘straight through processing’ (STP) as a means to address these concerns.
Issue brief: Claims leakage
Claims leakage is the difference between what an insurer actually spent to settle a claim and what they should have spent. This content highlights the main causes of claims leakage, areas where claims leakage is most likely to occur and how insurers can proactively address the early warning signs.
The importance of ATE insurance in a high-value clinical negligence case
In this video, Carol Maunder, a partner at Dutton Gregory Solicitors, discusses a high-value birth-injury claim and the vital role that having after-the-event insurance with ARAG plays in enabling access to justice.
How to improve claims management by creating better connections with intelligent automation
To transform the claims process from end-to-end, insurers need to consider how each step in the handling process could be connected more efficiently to move the claim towards settlement faster. This blog focuses on how insurers can improve claims management by leveraging intelligent automation.