Claims
493 whitepapers and resources
Claims
Are you ready for commoditised insurance’s slow death to speed up?
Forget about products – Felix Schachter, insurance advisory leader at Tata Consultancy Services, says you need to focus on your customers and the value you can offer them to stay relevant in today’s rapidly evolving insurance market. Read this content to find out more.
Insurance must prepare for a rise in deepfake AI fraud
In this article, Scott Clayton, Zurich’s head of fraud, shares how rapidly developing technology and digital manipulation threatens to put additional pressure on claims handlers, as deception becomes harder to spot.
Clinical negligence fixed costs & disbursements
How and when will the regime for fixed costs in clinical negligence claims with a settlement value of less than £25,000 be implemented? This article highlights the key takeaways following the Department of Health’s response to proposals for disbursement recovery in claims brought under the LDFRC.
HSB Knowledge Squad Podcast: The true cost of not having equipment breakdown insurance
Following our whitepaper, HSB’s Andrew Bazley, Alan Cain, and Andy Meanock discuss the commercial realities of equipment failures and how they can impact customers’ finances, and the trends and risk considerations you need to be aware of. Listen to this podcast to find out more.
Why open claims ecosystems are required
To deliver a claims service that customers can rely upon and insurers can be proud of, this article explores why collaboration between insurance providers, technology partners, and solution providers is needed.
Navigating data breach compensation claims
The extent to which damages can be claimed in the event of a data breach has been a hot topic over the last few years. This article looks at the key cases for data breach claims and considers whether English Courts are diverging from EU Courts on this issue and what is next for data breach claims.
Top five risks that will affect claims in 2024
Research surveyed 325 claims professionals to establish what emerging issues they considered would impact the future of claims. This article delves into the themes revealed to be among the top priority concerns that UK insurers will increasingly have to tackle.
AI insights unveiled: UK insurance leaders navigate the 2024 regulatory maze
Mind Foundry hosted workshops at the Insurance Post AI Summit to explore AI usage, challenges, and collaboration in the insurance sector. This report shares insights from nearly 40 UK insurance leaders in claims, fraud, pricing, and data science, guiding you to navigate the AI landscape effectively.
Roundtable: Staying ahead of insurance fraud
At a recent roundtable discussion, hosted by Insurance Post in association with LexisNexis Risk Solutions, an expert panel discussed the trends insurers are seeing around fraud, and the solutions firms are deploying to keep up with the increasingly sophisticated criminal activity.
Evolving the insurance claims supply chain
Insurers and brokers are re-evaluating their supply chain strategies in the face of ongoing resource scarcity, and outsourcing is becoming more prevalent in today’s claims management world. This article examines the rise of outsourcing in a resource-scarce world.