The insurance market has seen an increase in take up of new AI and claims management software platforms. This blog highlights how an intelligent automation platform can support connectivity between both old and new technology while helping to improve processes from the inside out.
Around 50% of UK home insurers currently find value in data enrichment and the principles of contributory data, whilst 75% are favourable to household claims contributory data enhancements. This blog highlights some of the key findings from the LexisNexis Risk Solutions Home Insurers Study.
This eBook focuses on how insurers can leverage AI and machine learning to intelligently analyse large amounts of data in order to manage claims efficiently and accurately, improve the customer journey and increase profitability.
AI and automated machine learning bring five new dynamics to P&C insurance operations that empower companies to pursue substantial improvements in loss and combined ratios. Read this eBook to learn about the five ways that P&C insurers are taking advantage of AI and automated machine learning.
Verisk and OnePoll surveyed UK pet insurance customers to learn more about the market, what customers look for in policies, and what their attitudes are around coverage options for pets with pre-existing conditions. This report sheds light on the changing expectations of UK pet insurance customers.
Connect the dots on claims management: How intelligent automation can transform claims to create a better-connected insurance enterprise
Claims processes form a matrix of touch points with differing demands and data requirements. This ebook looks at the ‘dots’ that form steps in the claims process, and how intelligent automation can connect them to create efficiencies, streamline processes and provide a better customer experience.
Traditional approaches to claims handling are falling short due to manual processes, the ‘greying of the industry’ and customers demanding fast turnaround times. This content highlights why many insurers are looking to ‘straight through processing’ (STP) as a means to address these concerns.
Claims leakage is the difference between what an insurer actually spent to settle a claim and what they should have spent. This content highlights the main causes of claims leakage, areas where claims leakage is most likely to occur and how insurers can proactively address the early warning signs.
In this video, Carol Maunder, a partner at Dutton Gregory Solicitors, discusses a high-value birth-injury claim and the vital role that having after-the-event insurance with ARAG plays in enabling access to justice.
To transform the claims process from end-to-end, insurers need to consider how each step in the handling process could be connected more efficiently to move the claim towards settlement faster. This blog focuses on how insurers can improve claims management by leveraging intelligent automation.