Insurance Post has, since 1840, been delivering business-critical information for the general insurance market. Considered essential reading by senior managers in the sector, InsurancePost’s strength lies in the breadth and depth of its coverage across insurance, broking, claims, technology and risk management.
The UK’s four main mobile networks have all launched a 5G service and by 2022 the whole UK is expected to be able to access the service. This article highlights the implications for insurers and their clients.
The skills that insurance firms need to succeed are changing quickly and the pandemic has highlighted a requirement for more digital and technical skills. This spotlight focuses on why using the apprenticeship levy to upskill people should be an essential part of any insurance firm’s strategy.
In this video, an expert panel discuss the latest considerations for customer friendly service within insurance, how to keep customers well informed and how insurers can build on excellence when feedback is already positive.
In this video, Michael Porter from CoreLogic talks about new insurtech trends, lessons learned from the pandemic and opportunities for home claims transformation.
In part one of this video, Aon’s Emma Karhan discusses climate-related exposures and how the insurance industry can prepare for the next major systemic risk. In part two, AIR UK’s Shane Latchman discusses how insurers can use natural catastrophe models to quantify climate change risk.
As a result of the pandemic, the UK Government made the decision to delay the implementation of the whiplash reforms in April 2020. In this video, an expert panel focus on the changes in the motor claims landscape since Covid-19; and the latest status of the portal and its impending roll-out.
In this video, James Shrimpton, Kennedys Law, focuses on the legal basis for Covid-19 infection claims, current medical research, the impact of the pandemic on other injury claims and whether we will see a flood of infection claims.
Beyond the digital journey: Are insurers and customers ready for the next phase of digitalisation and what can we expect?
Pre-Covid, the claims journey witnessed some significant shifts to a digital offering, as insurance companies reacted to a new wave of technology. In this video, AXA, Hiscox, Markel and Verisk discuss the next phase of claims digitalisation and the implications for policyholders.
In this video, Aviva, NFU Mutual and RSA discuss the best approaches to creating a strong company-wide culture to tackle fraud, emerging fraud patterns and how to ensure fraud operations stay one step ahead of fraudsters.
The 'desperation effect': Preparing for a rise in customer claims as a result of a Covid-induced economic downturn
As the economy scrambles to recover from the Coronavirus pandemic and ensuing lockdown, what are the anticipated challenges for insurance claims and fraud teams? In this video, Zurich, Kennedys and the Insurance Fraud Bureau discuss what trends are emerging.