As fraudsters become increasingly sophisticated, the insurance industry needs to respond as quickly and effectively as possible. In this webinar, an expert panel discuss how the industry is adapting to the changing fraud landscape and what can be learned from the past to inform the future.
Going beyond what was possible with traditional RPA, intelligent automation is the strategic advantage you need in a competitive insurance landscape. This white paper will help to show how automation can be used as a strategic driver and critical tool in key areas of your business.
When it comes to filing home insurance claims, consumer perceptions around premiums and claims experiences can impact renewals and even customer honesty. Based on a recent study of over 3,000 homeowners and renters, this content reveals the factors that impact fraud risk.
A lack of access to comprehensive claims data means home insurers may be unaware of an increase in both the temptation and opportunity for consumers to commit fraud. This report focuses on why consumer attitudes and preferences make access to accurate claims data an urgent priority.
Insurance fraud investigations teams are under increasing pressure with high work volumes often leading to backlogs of requests for reviewing flagged claims and policies. Download this e-book to learn about new and more efficient ways to manage the fraud investigation process.
In this five minute video, Vice President of Fraud & Security Intelligence Stu Bradley and Global Lead of Insurance Fraud Solutions David Hartley from SAS discuss the effects of Covid-19 on the insurance fraud landscape.
This whitepaper paper explores how a centralised customer decision hub can help insurers drive new revenue opportunities, improve actuarial analysis, claims handling and fraud detection.
In this webinar, an expert panel discuss the importance of making a great first impression with new insurance customers. Find out how insurance providers can leverage digital technology to improve first contact with new customers and make the onboarding process as smooth and engaging as possible.
This blog explores five ways insurance will change by 2025. Topics covered: achieving a joined-up customer understanding; transitioning from a digital business to an algorithmic business; risk prevention; tackling new fraudulent activity.
Unfortunately, the Covid-19 crisis has created opportunities for criminals looking to take advantage of heightened uncertainty. This article focuses on three types of theft exacerbated by the ongoing pandemic, and how businesses can reduce their exposure to this criminal activity.