IFB and SAS work in partnership to help bring the insurance industry together to share key data and intelligence management for a collective purpose: Tackle fraud and protect genuine customers from fraudsters. Watch this video to find out more.
The Insurance Fraud Bureau reported one insurance scam every minute in the UK during the pandemic. This content sheds light on the rise of the pandemic fraudster, the new challenges facing counter-fraud teams and what insurers can do now to win the fight against fraud.
Many critical functions of the insurance industry including claims, billing and underwriting have become automated and highly reliant on software solutions. To help insurers sort through the seemingly endless possibilities, this blog sheds light on the leading insurance software solutions for 2021.
How can insurers and brokers create meaningful and long lasting customer relationships in a digital world? This content focuses on how onboarding sets the tone of insurance customer relationships, top tips for creating a positive first impression and using technology to complement human contact.
In this episode of Conversations on the Creek, Rob Savitsky and Zach May from Duck Creek chat with Jeroen Morrenhof of FRISS about some of the recent claims fraud schemes that insurers are experiencing and how AI-powered fraud detection solutions are helping insurers prevent and fight fraud.
As fraudsters become increasingly sophisticated, the insurance industry needs to respond as quickly and effectively as possible. In this webinar, an expert panel discuss how the industry is adapting to the changing fraud landscape and what can be learned from the past to inform the future.
Going beyond what was possible with traditional RPA, intelligent automation is the strategic advantage you need in a competitive insurance landscape. This white paper will help to show how automation can be used as a strategic driver and critical tool in key areas of your business.
When it comes to filing home insurance claims, consumer perceptions around premiums and claims experiences can impact renewals and even customer honesty. Based on a recent study of over 3,000 homeowners and renters, this content reveals the factors that impact fraud risk.
A lack of access to comprehensive claims data means home insurers may be unaware of an increase in both the temptation and opportunity for consumers to commit fraud. This report focuses on why consumer attitudes and preferences make access to accurate claims data an urgent priority.
Insurance fraud investigations teams are under increasing pressure with high work volumes often leading to backlogs of requests for reviewing flagged claims and policies. Download this e-book to learn about new and more efficient ways to manage the fraud investigation process.