Fraud
187 whitepapers and resources
Fraud
Assurant’s focus on innovation increases fraud detection
Assurant and Shift Technology have been working together to detect claims fraud since 2018. This case study highlights why Shift’s powerful fraud detection AI has become integral to the Assurant SIU team and enabled the Fortune 500 company to deal with evolving fraud schemes.
Shift technology insurance perspectives - Underwriting risk detection
Underwriting professionals are under incredible pressure to meet customer expectations for quick application approvals while at the same time keeping their portfolio as clean and profitable as possible. This report tackles the critical problem of underwriting risk detection.
Five key KPIs in insurance fraud detection and why you should be tracking them
Preventing, detecting and recovering payments on fraudulent claims are key objectives for SIU teams. Designed for counter-fraud specialists, this content highlights the value of assessing current investigative performance, five KPIs in insurance fraud detection and why you should be tracking them.
New data sources to enrich the insurance claims experience
Customer data management and identity solutions have emerged to allow insurance providers to process claims quicker from verified parties while adding appropriate review processes for high-risk claims. Read this short blog to find out more about the potential benefits.
Misstatements and errors: Opportunistic home insurance claims fraud adds up to millions
Two-thirds of home insurance consumers think it is somewhat, or completely acceptable to manipulate the information they provide to price comparison sites to keep prices down. This blog highlights how access to contributory claims data could help home insurers tackle opportunistic claims fraud.
Q&A: Oleg Zadalia, LexisNexis Risk Solutions - What steps are insurers taking to tackle fraud?
Insurance Post surveyed counter-fraud specialists to understand the changing nature of insurance fraud and how fraud prevention strategies are evolving. In this Q&A, Oleg Zadalia, principal solutions consultant, fraud and identity at LexisNexis Risk Solutions, discusses some of the key findings.
Tech trends #14: Deepfakes
Digital fraud is a growing challenge for property and casualty insurers, and the proliferation of deepfake technology is taking this challenge to a whole new level. This short video sheds light on this latest technology trend and how insurers can verify the authenticity of digital media.
SME perspectives: How fraudsters create fake identities
Insurers work hard to make sure they don’t write policies for individuals with fake identities, but bad actors work just as hard to avoid detection. This blog highlights how fraudsters create fake identities and how insurers can build a better mousetrap to catch fake insurance identities.
How to protect customers from fraud
In this article, Martin Milliner, claims director at LV General Insurance, outlines the amendments lawmakers should make to the Online Safety Bill to protect the public and raise awareness of cyber crime.
SME perspectives: Navigating change management within the SIU
Introducing AI to an insurer’s SIU may seem like an easy sell – investigators need to do less work to find more fraud – but this underestimates the potential drawbacks. This blog highlights why up to 85% of AI implementations fail and why change management holds the key to a successful deployment.