It’s imperative that insurers and brokers focus on educating customers about their insurance coverage. This video highlights how EXL’s Insurance Wallet empowers insurance advisors to review customers’ risk profiles, drive intelligent conversations about adequate coverage and improve cross-selling.
Recently, the FCA spotlight has turned to the insurance sector, focusing on CASS 5 obligations and client money calculations. This paper explores the key CASS 5 requirements, as outlined in the FCA’s handbook and other CASS regulations that affect firms operating within the insurance sector.
This opinion piece looks at the recent whiplash reforms in the UK, the effect it has had on the volume of personal injury claims submitted to the Motor Insurers' Bureau (MIB) and four points which motor retail brokers should keep in mind.
From 31 March 2021 the scope of SMCR requirements was extended to cover conduct training and breach reporting for all staff. Sicsic Advisory’s Nindy Mellett highlights how insurance brokers can embed new conduct rules for better business.
Insurance brokers have always had a special relationship with their customers, but with more consumers turning to digital channels to communicate directly with their insurer, what role will brokers play in the ‘new normal’? Download this blog to find out more.
Matthew Criddle, founder and managing director of Naturesave Insurance, tells Insurance Age about the difficulties of setting up the company and how other brokers can become greener.
Recent commentary and media coverage about the FCA’s business interruption insurance test case has hit the reputation of the insurance profession. The Society of Insurance Broking’s Kevin Hancock explains why brokers must take a proactive role in rebuilding perceptions of insurance.
The nature of claims has changed during the pandemic. This claims in-depth investigates how the focus has shifted, what Covid could mean for employers’ liability and what risks businesses are facing going forward.
Mark Rigby, CEO of iRevolution Group, talks to Insurance Age about the difficulties of non-standard motor and what the business has in store for the future.
Many businesses are not doing enough to protect themselves from the risks posed by cyber crime. This in-depth investigates how brokers can help clients armour themselves against emerging cyber threats.