Intermediary and Broker support

737 whitepapers and resources

Intermediary and Broker support

Video: Embracing in-house capabilities

Watch this video to find out more about Aviva’s in-house capabilities when it comes to claims. From desk surveyors and engineers to key centres of excellence, the Aviva claims teams look to understand each and every customer so their claims service can suit their individual needs.

Video: Claims in the mid-market space

Mid-market sized clients often don’t have the same resource and infrastructures as the larger corporates do to be able to manage claims. Aviva’s Mid-Market claims relationship management team are there to fill that gap. Watch this video to find out more.

Video: Tailoring a claims proposition for your mid-market clients

Aviva’s dedicated mid-market claims relationship managers work with you to understand your client’s needs to tailor a claims proposition around them, focusing on reducing claims frequency, preventing future losses and mitigating against the unavoidable. Find out more from the team in this video.

The complex world of scheme compliance

Schemes have the potential to be a fantastic opportunity for brokers, however this outsourced world of insurers and brokers working together has strict regulation and compliance requirements. This article focuses on how brokers and insurers can navigate the complex world of scheme compliance.

Car insurance today

With advancements in the InsureTech space, there are many new opportunities opening up to motor insurance providers which can more accurately calculate risk and streamline claims processes leading to lower premiums. This article sheds light on the latest trends which are re-shaping motor insurance.

Video: Is your scheme giving you the control you want?

If you're the expert in your field, a Delegated Authority scheme with a trusted insurer might be an opportunity to diversify your brokerage. In this video, Aviva’s Scheme partner Wrightsure discuss how they’ve worked with the insurer to develop their niche Art and Theatre scheme.