In this Blue Prism customer story, ERGO Insurance reveals how they are saving over 2,000 hours per month on meeting regulatory deadlines for contract transfers when customers switch between brokers.
The insurance industry is swimming in data. But what good is this valuable data if you cannot access it and use the insights it can give you to serve your customers. Watch this video to learn how Applied is making data access easy.
Consumers of all things, including insurance, demand simple user experiences in all they do. Watch this video to discover how at Applied we are simplifying users’ experiences with both your staff and customers in mind.
This report from the Institute and Faculty of Actuaries and Fair By Design details how those who need insurance the most are often priced out or left out, leaving them unable to access the protection insurance provides.
Many companies are facing tough decisions about staffing, facing contract disputes or dealing with interventions by regulators. This content highlights how legal expenses insurance cover can help SMEs and larger businesses mitigate the legal costs associated with legal disputes.
The professional indemnity market is currently going through a period of rapid correction which has come at just the wrong time for businesses. This content highlights why a boom and bust pricing cycle is detrimental to customers, potential solutions to the challenges and how brokers can help.
To help insurance companies gain a holistic view of their agents, this blog highlights the top five insurance KPIs to use to track their performance.
How can insurers and brokers create meaningful and long lasting customer relationships in a digital world? This content focuses on how onboarding sets the tone of insurance customer relationships, top tips for creating a positive first impression and using technology to complement human contact.
While there has been plenty of talk about the FCA’s new rules on pricing and the reporting of value measures data, little of it has focussed on the sale of ancillary products or “add-ons”. This blog highlights how ARAG has engaged with the FCA to reduce the burden on brokers.
More than 65% of customers working in specialist industries are often inappropriately covered by their insurance policies. This article highlights the problems this could cause in the care and tech industries and how brokers can secure the right type of cover for their clients.