Intermediary and Broker support
851 whitepapers and resources
Intermediary and Broker support
Broker Week: How can brokers respond to clients' digital demands?
Many forward-thinking brokers have explored how they can utilise technology to better serve customers and attract even younger, digitally savvy prospects. In this article, Eileen McFadden, general manager, Arnold Clark Insurance Services, outlines the benefits of investing in new technology.
Motor LEI research report
How will products and prices evolve in motor legal expenses insurance after the implementation of the online injury claim portal? This report sheds light on the findings of a joint Insurance Age and Coral Insurance Services survey.
Broker Week: Working through Covid-19 – part two
Insurance Age, in partnership with Applied Systems for Broker Week, has spoken to brokers about their experience of working from home. In part two of our analysis we focus on three key issues affecting brokers: communication; interactions with insurers; stress testing.
Hauling out of lockdown - Webinar, July 16th
As the UK eases out of lockdown, what are the exposures facing the haulage sector post Covid-19? To discuss this topic in more detail, ARAG will be hosting an upcoming webinar which will provide essential insight for anyone in the insurance industry with clients working in road transportation.
Broker Week: How are brokers adapting to Covid-19?
Insurance Age, in association with Applied Systems, explores how brokers have adapted how they work in response to the coronavirus pandemic and subsequent lockdown. In the first part of our analysis we delve into the adaptations required to work from home and some common issues experienced.
Video: Getting out of lockdown, tackling the unknown and our continued commitment to brokers
As UK businesses plan to get back to business quickly and safely, Aviva’s Karen Jackman discusses the challenges affecting the insurance industry and shares the ways Aviva is taking steps to support brokers and clients with extensive expertise and resources. Watch this video to find out more.
Video: Aviva's Phil Bayles commits his support to helping brokers and their clients get ‘Back to Business’
Whilst the Covid-19 situation continues to evolve, the next stage focusses on the safe return to work for businesses across the UK. In this video, Phil Bayles discusses how the launch of Aviva’s ‘Back to Business’ campaign can help brokers and their clients get back to business.
Blog: Reimagining the future for insurance brokers
Coronavirus, the business interruption insurance row and black lives matter protests all present challenges for the insurance sector. In this blog, the Chartered Insurance Institute's CEO Sian Fisher explores the way forward for the broker market.
Insider tips: Implementation & change management
Designed for brokers who are reviewing their existing technology systems, this article highlights the benefits of using a foundational broker management system to serve customers and the steps your business can take to implement change and simplify the migration to a new system.
Business continuity planning: Q&A with Ravenhall Risk Solutions
In this article, James Daly, director of Ravenhall Risk solutions, shares his organisation’s business continuity plan and provides insight into how brokers can continue to operate efficiently during an emergency, such as the Covid-19 pandemic, to reduce loss and mitigate business risk.