Intermediary and Broker support

777 whitepapers and resources

Intermediary and Broker support

Digital Broker Annual Report 2019

Based on input from 850 independent brokers, this report sheds light on the findings from the fourth annual Applied Digital Broker Survey. The report examines technology use within the broking space, five core competencies of a digital broker and why becoming a digital broker matters.

Works of art: A shame to throw it away

What happens when a work of art gets damaged? Benedetta Brandi, Marketing & Communication Manager, AXA Art provides specific examples of works of art that have been damaged and the factors that determine whether a work of art can be restored or instead become classified as "Totaled".

Video: Embracing in-house capabilities

Watch this video to find out more about Aviva’s in-house capabilities when it comes to claims. From desk surveyors and engineers to key centres of excellence, the Aviva claims teams look to understand each and every customer so their claims service can suit their individual needs.

Video: Claims in the mid-market space

Mid-market sized clients often don’t have the same resource and infrastructures as the larger corporates do to be able to manage claims. Aviva’s Mid-Market claims relationship management team are there to fill that gap. Watch this video to find out more.

Video: Tailoring a claims proposition for your mid-market clients

Aviva’s dedicated mid-market claims relationship managers work with you to understand your client’s needs to tailor a claims proposition around them, focusing on reducing claims frequency, preventing future losses and mitigating against the unavoidable. Find out more from the team in this video.

The complex world of scheme compliance

Schemes have the potential to be a fantastic opportunity for brokers, however this outsourced world of insurers and brokers working together has strict regulation and compliance requirements. This article focuses on how brokers and insurers can navigate the complex world of scheme compliance.