EXL

EXL (NASDAQ: EXLS) is a leading operations management and analytics company that designs and enables agile, customer-centric operating models to help clients improve their revenue growth and profitability. Our delivery model provides market-leading business outcomes using EXL’s proprietary Business EXLerator Framework®, cutting-edge analytics, digital transformation and domain expertise. At EXL, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 26,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), South America, Australia and South Africa.

Five levels of digital disruption in insurance

Digital trends are dissolving the traditional boundaries and the long-held competitive advantages of insurance companies. Produced by EXL, this whitepaper focuses on five levels of disruption that will affect the insurance market and force insurance carriers to redesign their business models.

Embedding digital intelligence in operations

EXL partnered with Harvard Business Review Analytics Services to survey 800 global executives about why digital transformations fails. This report looks at how organisations can design an effective digital transformation strategy, whilst skilfully embedding digital intelligence into operations.

Your guide to the Banking Royal Commission of Australia

EXL’s Governance, Risk and Compliance practice specialises in interpreting regulatory mandates and assisting clients on their regulatory transformation programmes. Here we present a quick synopsis of the ongoing Banking Royal Commission of Australia and the implications for the insurance industry.