Lloyd's / London Market
151 whitepapers and resources
Lloyd's / London Market
Building trust in claims
This on-demand webinar asks a panel some important questions around the role claims has to play in building customer trust and how automation helps create a premium customer experience. What do customers want? What should they expect? How do you re-engineer processes with the customer in mind?
Future focus 2030: Automation and connection
In this special ‘Future Edition’ of Post – in association with Verisk – we take an educated guess as to what might be happening a decade from now. To do this we pulled together six main topics: motor insurance; personal injury; property insurance; the London Market; climate change; and eco-systems.
The 'low-code' imperative
This whitepaper is based on a survey conducted by Nuxeo and confirms a growing appetite for more agile ways of harnessing critical enterprise content assets, as organisations in all sectors strive to keep up with a fast-changing world.
Combining technology with empathy to strengthen the insurance claims process
This whitepaper considers how technology such as intelligent automation is supporting a new drive for prioritising empathy in the claims process and overall customer journey.
Maintaining London's position as the centre for global insurance
Organisations across the London Market are seeking to leverage digital to create a sustainable competitive advantage. This webinar explores how to drive innovation and enable successful change in the London Market by transforming the market structure, products, processes and technology.
Blog: Maintaining London's position as the centre for global insurance
As part of the keynote debate, 'Maintaining London’s position as the centre for global insurance', an expert panel looked at how technology could shape the sector. This blog highlights some of the key points raised during the discussion and how the industry can build an evergreen future.
London market modernisation: Opportunity from necessity
As the Future at Lloyd’s initiative scales back and individual organisations pause transformation programmes to focus on coping with the Covid crisis, what are the strategic challenges and opportunities facing the London market? View this webinar to find out more.
Identifying key challenges in London market technology
The Insurance Network and Duck Creek Technologies conducted a survey to identify the key challenges in London market technology within individual companies as well as at a market level. This report aims to summarise the findings of the survey, whilst also providing some brief comment and analysis.
How data visualisation is changing risk portfolio management
This blog highlights how geospatial data visualisation tools offer commercial property insurers the ability to plot out the direction of severe weather events, calculate exposure and communicate with policyholders to help mitigate damage from an upcoming event.
Spotlight - climate change: Aviation, carbon neutrality and the potential impact on the insurance market
Post’s climate change survey ranked aviation as the most significant industry that contributed to lowering carbon emissions during lockdown. This spotlight focuses on the link between climate change, aviation and carbon neutrality as well as the potential impact on the insurance market.