In this podcast, Rob Savitsky and Zach May from Duck Creek continue the conversation with Ryan McMahon of Cambridge Mobile Telematics, beginning with a discussion around the different ways telematics is being deployed in cars today.
In this podcast, Rob Savitsky and Zach May from Duck Creek talk with Ryan McMahon of Cambridge Mobile Telematics about how recent trends in telematics are impacting personal motor insurance.
This whitepaper considers how technology such as intelligent automation is supporting a new drive for prioritising empathy in the claims process and overall customer journey.
With digital insurance largely becoming the status quo in the motor insurance industry, this blog highlights what personal motor insurance automation entails, the benefits of automation for personal motor insurance and the challenges insurers face with automation.
How easy is it to change policyholder and employee habits and mindsets to help lay the groundwork for digital motor claims?
In this snippet from a recent motor claims webinar, an insurance panel featuring Hugh Pelling from Blue Prism, Neil Ashley of Aviva, and Peter Edgar of RSA discuss how easy it is to change policyholder and employee habits and mindsets to help lay the groundwork for digital motor claims.
With the accelerating introduction of ADAS features, educating motor policyholders about changes to the repair process will help to improve the customer journey. This spotlight highlights how motor insurers can reap the benefits of ADAS by working in true partnership with their repair supply chain.
By 2022 the European Union will make some advanced driver assistance systems mandatory for new cars. Based on the results of our recent ADAS survey, this spotlight focuses on how the market is preparing for this and how it is keeping up with the current ADAS equipped cars in the car park.
In this video, ARAG underwriting director David Haynes explains the consequences for legal expenses insurance providers and why the Civil Liability Act makes motor legal protection more important than ever.
It may be more than two years since the legislation was passed and there is still plenty of uncertainty around the detail, but a date has finally been set for the implementation of the Civil Liability Act and the so-called “whiplash reforms”. This blog highlights the latest developments.
Following on from the recently published whitepaper, AX, now share the detail behind their electric vehicle survey, by sharing the answers and the analysis of the 20 questions presented.