Curing consumer scepticism with technology and education: Why motor insurance providers must make better use of data to demonstrate value and reward loyalty
This research report demonstrates that there are opportunities for motor insurance providers to safeguard and grow market share by using technology to improve pricing accuracy and competitiveness; and to appeal to consumers’ expectations that any loyalty they show to a provider should be recognised.
Levi Loveridge pleaded guilty to policy fraud on 17th December 2018 at the Inner London Crown Court in relation to a series of fraudulent campervan claims. This article sheds light on how Loveridge was caught quickly thanks to hard work by the LV= Broker GI Fraud Team.
It's only a matter of time until the majority of vehicles on our roads have some autonomous capabilities. Before this can happen, there are a lot of issues that need to be worked out to ensure safety and protect road users. Download this article to find out more.
LexisNexis Risk Solutions commissioned a survey of 1,500 consumers to ask them about their motor insurance purchasing experiences. This report sheds light on the research findings and the opportunities available for insurers to use data to help identify, acquire or retain profitable motor customers.
90% of personal motor insurers using contributory databases find them either very useful or extremely useful and feel contributory databases could be better used. Based on research conducted by LexisNexis, this infographic illustrates the views of personal motor insurers towards contributory data.
This In-depth feature studies the impact of advanced driver assistance systems on the cost of motor claims and the number of catastrophic personal injuries, before highlighting how brokers can assist customers during the claims process.
The insurance industry’s perpetually uneasy relationship with credit hire has often flared up into hostility. Judging by the tone of the exchanges at a recent roundtable, the current mood is much calmer, with a greater willingness to explore ways of removing the friction and excessive costs.
Insurers spend millions of pounds every year with garages on vehicle repairs. This short guide highlights how Optal’s Virtual Account Numbers (VANs) can be used by insurers to pay any suppliers and help ensure that the repair process runs smoothly.
Insurers have begun to adopt telematics via Usage-Based Insurance (UBI) programs and are now showing interest in learning about its value proposition beyond UBI. This article looks at how insurers can apply telematics data to detect motor vehicle crashes and optimise resulting claims.
When it’s time to buy motor insurance, consumers are shopping around more than ever before. Based on the results of LexisNexis Risk Solutions’ research, this infographic provides a snapshot of the key findings and the opportunities available for motor insurance providers to stand out from the pack.