Insurance Post
Insurance Post has, since 1840, been delivering business-critical information for the general insurance market. Considered essential reading by senior managers in the sector, Insurance Post’s strength lies in the breadth and depth of its coverage across insurance, broking, claims, technology and risk management.
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Embedded insurance: Protecting the gap
Embedded insurance is receiving some hype, with claims that it could help bolster the industry by closing the protection gap while simultaneously creating the potential for lower-cost distribution. This content sheds light on the latest developments and the implications for insurance providers.
Inclusivity in insurance: Enabling customers with disabilities
In the UK 14.6 million people are classed as disabled and more than seven million people of working age have a disability. This article investigates how the insurance sector is catering for this vulnerable community – and managing this mainstream challenge.
Intelligence: Subsidence
With hot summers becoming more likely in the future, subsidence surge and event years may be the new norm. This article looks at how insurers are preparing for these claims in a climate change environment.
Intelligence: Travel insurance
Parametric products are a good example of how complexity can be removed from the world of insurance. This article examines how their use in travel insurance could help the insurance market with its transparency and ultimately clean up its image.
Customer abuse: In the line of fire
With rising energy bills, inflation and the cost-of-living crisis all hitting consumers in the pocket, tensions are running high and customer service departments are facing more hostility. This article investigates what insurers are doing to protect their customer-facing staff.
Show vulnerable clients that insurers care
As the cost-of-living crisis takes its toll on consumers, Covéa’s Vicki Heslop discusses why the insurance industry must be able to signpost how it can help before a crisis point is reached.
Grenfell: Five years on
Over five years have passed since 72 victims lost their lives after a fire ripped through a building featuring unsafe cladding. This article investigates what insurers have learnt from this, how building standards have moved on and if the prospects of similar tragedies have been ruled out.
Fears rise over flood affordability for all UK homes
The Bank of England has warned in its latest Stress Test that if no additional action is taken on climate change, then insurance could become unaffordable to some UK homes when Flood Re ends in 2039. This article investigates.
How to protect customers from fraud
In this article, Martin Milliner, claims director at LV General Insurance, outlines the amendments lawmakers should make to the Online Safety Bill to protect the public and raise awareness of cyber crime.
All on board – firms must tackle representation
The FCA requires listed firms to report on, and disclose, targets on how well represented women and ethnic minorities are on boards and executive management teams. This article investigates if the regulator has been too light-touch on this important issue of underrepresentation.