Appian
Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.
All content by Appian
Automated claims management: Three pillars of success
In contrast to traditional approaches, automated claims management systems optimise underwriting efficiency with advanced algorithms and machine learning. This blog provides some top tips on how to automate the claims experience for your customers including three key pillars of success.
Transforming the insurance industry with process intelligence
To truly become data-driven, insurers need solutions that make it easy to transform raw information into insights that lead to action. This blog highlights how insurers can leverage process intelligence to optimise key processes across claims management, underwriting and customer service.
Navigating AI regulations: Preparing for the EU AI Act and beyond
AI is facing regulatory scrutiny, as seen in the sweeping EU AI Act. As these compliance burdens increase, organisations may soon face greater risks. This guide created by Appian details how you can prepare for AI regulations now.
Four steps to better broker/underwriter workflows
Whether you’re a broker trying to develop a rapport with customers or an underwriter trying to assess and determine acceptable risk, a shared understanding of each side's priorities and pain points is key. This blog highlights four steps for more efficient broker and underwriter collaboration.
Three examples of intelligent automation in insurance
Intelligent automation in insurance is a powerful tool that reduces human error and the need to perform repetitive tasks manually. This blog highlights three examples of intelligent automation in insurance and how insurers can deliver the high-speed customer experience today’s policyholders expect.
Insurance and artificial intelligence: Four emerging trends for 2024
If 2023 was the year AI captured headlines and demonstrated potential, what can we expect in the next year? What will be the impact of this exciting new technology? This blog covers four key trends we can expect to see around AI in the insurance business over the course of 2024 (and beyond).
BPM insurance strategies: Four steps to better processes
Faced with a myriad of challenges, how can insurers find ways to improve efficiencies in their core processes? This blog highlights how insurers can adopt business process management for their core processes to streamline work and produce better results for customers.
Getting started with insurance modernisation
As the industry continues to increase its reliance on digital technology, insurers who haven’t identified a clear path to harnessing the benefits of modernisation will fall behind. This blog highlights three things leaders need to know as they embark on their insurance modernisation journey.
Hyperautomation for insurance: Your roadmap to modernisation
What is hyperautomation for insurance and how does it differ from automation? This blog peels back the layers to see how hyperautomation works and sheds light on four technologies insurers might incorporate in their hyperautomation process.
Getting started with Gen AI in insurance: Benefits and use cases
From product design and development to underwriting processes and claims management, Gen AI has the potential to reshape the insurance value chain This blog highlights five insurance use cases for Gen AI and how insurers can get started on their journey.