Aviva
Aviva is one of the largest and most recognised UK insurance brands, with more than 320 years of heritage. As a composite insurer, we can provide customers with a wide range of insurance and savings products - from commercial and personal lines to health insurance and pensions, investments and asset management. Using technology and our expertise we try to prevent bad things from happening to our customers in the first place, helping our 33 million customers defy uncertainty and look to the future with confidence. We are the only large scale, multi-line insurer in the UK, our home market. We also have a strong presence in selected markets in Europe, North America and South-East Asia. We focus on markets where we can achieve scale, profitability and competitive advantage.
All content by Aviva
Top tips from the experts on motorhome cover
With the average price of a motorhome costing in excess of £50,000, it’s important that owners have the right specialist insurance cover should the unexpected happen. This article focuses on some important factors that brokers and their clients should consider before obtaining cover.
The many faces of malicious software
Did you know malware was the third most common form of cyber attack in 2019? In this article, Aviva highlights three common ‘guises’ of malware and the steps that you and your business can take to avoid becoming a victim.
The rising threat of business email compromise fraud
Often referred to as ‘CEO fraud’, business email compromise (BEC) is a cyber threat that’s on the rise, costing businesses billions. Produced by Aviva, this article sheds light on the rising threat of BEC, and how brokers and their clients can stay vigilant against BEC.
Video: Defending against fraudulent claims
In this short video, Victoria Keating, claims relationship manager lead at Aviva discusses how her team work closely with customers to help ensure they can defend against spurious claims.
Water damage: An Aviva Risk Management Solutions guide for commercial clients
Water leaks can cause untold damage and disruption commercially – accounting for approximately a third of all claims by value. Produced by the Aviva Risk Management Solutions team, this guide to water damage provides advice on how to prevent and minimise the impact of water damage incidents.
Video case study: Escape of water claims
In this video, Vanessa Millar, claims relationship manager at Aviva discusses how her team can support clients when it comes to escape of water claims by looking at claims MI data, and working closely with their risk prevention colleagues to implement strategies which help to avoid future losses.
Video: All rise for Aviva's claims mock trial
In September, Aviva hosted its first mock trial for staff, brokers and clients to watch a claim case scenario in court. This video provides insights into how risk and claims professionals can prepare appropriately before a claim arises and the importance of record keeping in the case of a claim.
Video: Embracing in-house capabilities
Watch this video to find out more about Aviva’s in-house capabilities when it comes to claims. From desk surveyors and engineers to key centres of excellence, the Aviva claims teams look to understand each and every customer so their claims service can suit their individual needs.
Video: Claims in the mid-market space
Mid-market sized clients often don’t have the same resource and infrastructures as the larger corporates do to be able to manage claims. Aviva’s Mid-Market claims relationship management team are there to fill that gap. Watch this video to find out more.
Video: Tailoring a claims proposition for your mid-market clients
Aviva’s dedicated mid-market claims relationship managers work with you to understand your client’s needs to tailor a claims proposition around them, focusing on reducing claims frequency, preventing future losses and mitigating against the unavoidable. Find out more from the team in this video.