Business Intelligence
527 whitepapers and resources
Business Intelligence
The power of renewables
Renewable energy sources are becoming more widely used within the UK and so there's a need to address what insurance is required for the installations. In this white paper, we evaluate four types of renewable power and peer into what might lie in the future for renewable energy generation.
What will the personal lines insurer of the future look like?
Post, in association with Fujitsu, invited 11 industry experts to discuss what the personal lines insurer of the future might look like, and how the relationship between consumer and insurer may change. Download this article for a summary of the roundtable discussion.
Greeting your customers before they arrive: Strategies for a successful digital customer experience transformation
This whitepaper explores how organisations can successfully transform their customer experience using a bespoke blend of customer intelligence, dynamic analytics, artificial intelligence, automation and other digital tools.
Infographic: Personal motor - The future of contributory data
90% of personal motor insurers using contributory databases find them either very useful or extremely useful and feel contributory databases could be better used. Based on research conducted by LexisNexis, this infographic illustrates the views of personal motor insurers towards contributory data.
Why insurance companies should re-evaluate operations in a digital world
Today’s insurance customers demand more but the good news, according to most studies, is that consumers are willing to pay more for the value and convenience of a world class seamless experience. This whitepaper focuses on the benefits insurers can achieve by enhancing their digital capabilities.
Digital intelligence: Achieving the promise of digital insurance
EXL’s research suggests that many organisations are struggling to generate the business value they expect as a result of digital transformation. This whitepaper focuses on how the insurance industry can leverage Digital Intelligence by bridging the gap between expectations and outcomes.
Harnessing consumer data in the motor insurance market
When it’s time to buy motor insurance, consumers are shopping around more than ever before. Based on the results of LexisNexis Risk Solutions’ research, this infographic provides a snapshot of the key findings and the opportunities available for motor insurance providers to stand out from the pack.
Home insurance: Application acceleration - Prefill and automation
How do homeowners feel about their data being used by insurance providers for the purpose of prefilling application forms when applying for cover? This report sheds light on the findings from LexisNexis Risk Solutions’ survey and insurers’ views on the use of prefill and contributory databases.
Half year review 2018
As we enter the second half of 2018, Neil Clutterbuck, Allianz chief underwriting officer, takes stock of some key industry topics and considers how these may develop. Topics covered: the Civil Liability Bill; Hackitt report; terrorism; broker market consolidation; ABI pricing principles and Brexit.
The evolution of healthcare insurance fraud
As the UK healthcare insurance market continues to grow, so too does the risk of healthcare insurance fraud. Produced by CRIF, this report sheds light on the common types of healthcare fraud, typical frauds impacting the NHS, and recent fraud trends and cases in the UK.