The new generation of customer service technology can help to reduce complexity and make service feel easier - not only for your customers, but agents as well. Read this tip sheet to learn how to simplify service with six key steps.
This eBook showcases how leading global insurers faced four of the sector’s top challenges to provide a compelling foundation for future-proof growth: customer expectation growth; operational resilience; insurance technology innovation; and core system complexity.
This whitepaper is based on a survey conducted by Nuxeo and confirms a growing appetite for more agile ways of harnessing critical enterprise content assets, as organisations in all sectors strive to keep up with a fast-changing world.
Following on from the recently published whitepaper, AX, now share the detail behind their electric vehicle survey, by sharing the answers and the analysis of the 20 questions presented.
In this whitepaper, AX Automotive present their findings from their recent electric vehicle survey of 2,200 drivers and share their thoughts on the key changes required to increase electric vehicle adoption.
Despite their adoption of modern technologies, too many insurers struggle with slow processes and lacklustre automation results. This content provides advice on how insurers can identify areas for automation and transform the customer journey.
Business intelligence based on historical data can provide valuable insight but has limitations for predicting the future. Part three of this blog series highlights how predictive analytics can distinguish reliable versus unreliable data and what is required for the creation of predictive models.
How is your organisation keeping pace and staying ahead of fraud schemes and regulatory mandates to monitor for them? This content focuses on how organisations can leverage analytics and artificial intelligence in the fight against fraud and financial crimes.
Now is the time for insurance companies to revolutionise their fraud analytics capabilities. Download this content to find out how insurers can leverage artificial intelligence to serve honest customers exceptionally fast, while instantaneously flagging bad risks for further investigation.
Business intelligence plays an integral role in every organisation, turning data into meaningful information for making the right decisions. This content sheds light on how businesses can get the most out of their business intelligence solutions by aligning data processes with people and technology.