Business Intelligence

139 whitepapers and resources

Business Intelligence

Global consumer insurance insights

Based on feedback from 2,000 insurance consumers from around the world, this whitepaper sheds light on what P&C insurers are doing well, consumer buying preferences and five central calls to action for the insurance market to take in 2022.

The importance of hearing the consumer voice

Listening to consumers is the most direct way of getting specific feedback – not just about their problems and challenges, but what they like about your products too. This blog highlights why the best insurance businesses are the best listeners and why claims communication is critical.