Duck Creek Technologies

We are Duck Creek.

We give insurers a genuine path to the future with advanced technology grounded in decades of industry expertise, responsive to the unique challenges of each insurer, and shaped by the day-to-day of human behaviour.

We believe that technology should empower ingenuity, rather than replace it. Our solutions are inspired by scenarios, not screens, to accommodate variability and make room for creativity. We strive for outcomes that are immediately felt and need little explanation – where highly-customised environments flow seamlessly into how you think and work, and deep technical complexity is experienced as a moment of radical simplicity.

We are sustained by a persistent curiosity that isn’t afraid to challenge the norms of this industry – that believes the version for tomorrow needs not be tied to the legacy of today – and it is our job to get you there a little sooner.

We are in the business of technology, but we also know that technology is a means to a bigger, more hopeful purpose – to incubate the ideas that will make insurers faster, smarter and stronger; to enable people to realise their full potential; and to insurer the possible, today and tomorrow.

 

Podcast: 2022 reflections and insurtech spotlight

In this podcast, Duck Creek’s Rob Savitsky and Zach May reflect on key insurtech themes from the past year. From digital customer service to personalised interactive videos to tools for managing and responding to CAT risk, listen in to get caught up on all things insurtech.

Infographic: UK pet insurance at a glance

The pet insurance market is a rapidly growing segment. However, the biggest challenges pet insurers face in attracting customers are rising premium costs and building trust among consumers. This infographic provides a snapshot of the UK pet insurance market and the opportunities for insurers.

How personalised interactive videos enhance customer experiences

One new tactic insurers are adopting is the development of personalised, interactive videos and deploying them across a number of use cases. This podcast discusses the evolution of video as a format and how personalised, interactive video can improve customer experience, retention and renewals.

DAP integration with modern core systems

With increasing competition in the P&C insurance market, the pressure to deliver on claims experiences that alleviate customer anxiety and speed up the claims process is high. This blog highlights how a digital adoption platform brings the benefits of personalisation to claims customers and staff.

Infographic: Break the speed barrier

Duck Creek’s recent guide on Accelerating speed to market for P&C insurance products outlines the steps necessary to scale innovation and deployment. This infographic provides a snapshot of the guide by highlighting six risks to profitability and how to establish a robust product pipeline.